3.2
3.42K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Welcome to the Etihad WE eServices.

Etihad WE mobile is an intuitive application that provides Etihad WE's customers with real time information about their Etihad WE accounts in addition to below services.

New revamped design & UI enhancements.
Improved performance and effectiveness
Service Activation (Move-In)
Clearance Certificate (Move-Out)
Tracking your request without login. 
SOS Feature (One Touch Call to Emergency Numbers)
GPS Tracking to reach our Customer Service Centers and Payment Locations
Analytical Graphs for your consumption
Download your Green Invoice and Pdf’s for Account Summary, Account Statement,
Consumption History and Payment History.
Friends Corner’s: Facilitate to pay your friends bill 
Customize your dashboard as you like
Reflecting latest Etihad WE news
Updated on
Nov 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
3.39K reviews
bakhtiar khan
September 13, 2025
this app now keeps on closing every time I try to open it and it has a bug, kindly bring an update and resolve this issue
2 people found this review helpful
Did you find this helpful?
A Google user
March 9, 2020
The app is too good, very well designed and to the point. But I had a very tough time entering my Emirates id number because it would not show the "-" itself and would not allow me to type. If I entered the ID number without '-', it would ask me to complete the number of digits. Some redesigning of code required at the backend. Rest all is great. Thanks
28 people found this review helpful
Did you find this helpful?
Etihad Water & Electricity
March 29, 2020
We apologise for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via mobileapps@fewa.gov.ae and we will be happy to help you further.
Mahmoud Shalaby
March 27, 2023
What can I say? Bill payment failed for no reason and it's showing that the payment failed because "payment was successful" The amount was still deducted and had not reflected to my bill. And the worst thing is when you try to raise a complaint through the app itself it doesn't allow you because you can't chose anything from the drop down menu on the mandatory options. So you want to try and call them so you press the call button it starts dialing some random number that is not even a number
48 people found this review helpful
Did you find this helpful?

What’s new

• New payment method selector that makes it easier and faster to switch between saved cards and other options during checkout
• Added Samsung Pay as a payment option on supported devices
• UI polish and performance improvements

App support

About the developer
Etihad Water & Electricity
mobileapps@etihadwe.ae
Muhaisnah 4, Al Mezan Building إمارة دبيّ United Arab Emirates
+971 56 479 6778

More by Etihad Water & Electricity

Similar apps