![](https://play-lh.googleusercontent.com/a/ACg8ocLODq42n70_-c6yxWpj1CqeNF4fdtyYFbgQzvLxAI9_sCzg4w=s32-mo)
Murray F
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I've been playing this game for quite a long time and have thoroughly enjoyed it until now. The recent update to version 64.0.0 has wiped out all of my hard earned extras. My bomb defuser, image changer, hints & shuffle earnings we're all reduced to 2 or 3 when I had well over 500 of each. As I play the new version & earn extras, they show up but they revert down to 2 or 3 & that's it. I wonder if limiting our extras was done on purpose. They need to fix this issue and restore all of my extras.
14 people found this review helpful
Dear Onnect Player,
We are deeply sorry for any inconvenience this may have caused. We have addressed the issue of boosters disappearing after the last update.
Please update the game to the latest version.
Thank you for your patience and understanding.
Rollic Support Team
![](https://play-lh.googleusercontent.com/a/ACg8ocK-RTM3h7P80I7UG8UazxfQeduS8sUhSue0JHvrxPprqH5Tyg=s32-mo)
Tarra Petras
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The game is fun, BUT (for no apparent reason) you can lose all your extras (hints, tile changes, shuffle, stars for purchase, etc.) overnight (after accumulating them for MONTHS). 2nd time having 300+ of each (and 1000's of stars) one day, to only having 2 of each hint and 7 stars the next day. Sometimes the game also glitches so you don't have a tile to match to on some levels, so the timer just winds down, and there is nothing you can do with that one tile. Uninstalling at level 7522.
11 people found this review helpful
Dear Onnect Player,
We are deeply sorry for any inconvenience this may have caused. We have addressed the issue of boosters disappearing after the last update.
Please update the game to the latest version.
Thank you for your patience and understanding.
Rollic Support Team
![](https://play-lh.googleusercontent.com/a/ACg8ocJ2hm6fwV27sBCod3AdjI-WKIiblbxk-Uq1efj6GY9EX8yjHA=s32-mo)
Carla DuBose
Am planning to delete. Game is fun, a good, relaxing time-filler, but for some unknown reason, I just lost all my hints/aids at bottom of screen; totally reset me to the beginning. I had thousands of each, because I don't use them often. I'm at level #6150, but now I have 11, 10, 10, 12, respectively. Not happy 😒. Too many ads, but I've gotten used to those. If it can be fixed, it would be great. If there's a way to recover those, it would be great. If updates cause this, fix it. I'm done!! 😒
26 people found this review helpful
Dear Onnect Player,
We are deeply sorry for any inconvenience this may have caused. We have addressed the issue of boosters disappearing after the last update.
Please update the game to the latest version.
Thank you for your patience and understanding.
Rollic Support Team