IKEA

Inter IKEA Systems B.V

About this app

The IKEA mobile app is where your inspiration comes to life. Find that cute armchair you saw at your friend’s place or look through thousands of products and ideas just for you - to make your space truly your own.

Whether you’re looking to buy online or in-store, the IKEA app is your perfect shopping companion.

Scan the products with Shop & Go while you walk through the store - and skip the checkout line.

Are you planning a big project or small home improvements? Save and organize your favorites in lists for later. They are ready when you are!

Found the perfect IKEA furniture or home decoration? Let us do the heavy lifting. Order home delivery and be informed every step of the way, by tracking your order easily in the app.

The IKEA app is also a convenient home for your IKEA Family benefits. Access your IKEA Family card quickly and find all your past receipts conveniently in one location.

IKEA values your data privacy and believes in ethical use of customer data. That’s why you’re in control of all your data at all times.

Ratings and reviews

Terrible! User interface is hard to understand. Three or four steps when one is enough. No logical direction when checking out. Keeps asking for a delivery option when all I want to do is order and pick up in store. At checkout, well you can't. Input CC info with no option to confirm. Tried to use PayPal and my basket was deleted in the app. Ridiculous!

Nearly worst app ever. Want to start a new account - good luck. There are 2 fields for your street address & both have to be filled out, or maybe they don't? Want to buy something - good luck? 5 of the 7 items we wanted weren't available in store, or for delivery. No way to find availability at other Ikeas other than to search store by store by store. Looking for something in particular - good luck. The app doesn't have a store map. Tried to call the chat. Went to a Spanish(?) speaking menu.

Where do I start? The filters and item taxonomy (IA) is not intuitive. You cannot be at the point of sale and switch to "pick up at the store". First you have to make the mistake of filling your cart with everything that you're shopping for, realizing that delivery fee is $100 or more, do like 80 extra clicks to find out that half your order requires you to find the item literally the old fashioned way off the shelf... And why even have an app at that point?

What’s new

Bug fixes and performance improvements.