
Tontan Tot
Very disappointed with the service today (24 Sept 2025). I booked 2 tickets from Siem Reap to Phnom Penh, departure 1:15 PM, with clear notes: pickup at Stoung, Kompong Thom and 2 seats together in the front (as we get bus sick). But when I called customer service around 2 PM, they seemed unaware of my request. Our front seats were not kept, and instead we were given seats at the back, separated from each other. This is not what I booked and not acceptable service.

Aris Ortiz
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Worst bus company ever. After booking and paying using the app, they cancelled the trip. The bus company said not enough people booked. Very inconvenient as I looked for other bookings at the last minute but the trip is still active on the app. They should have cancelled the trip on the app as well. What a disaster. Not using this bus company again.

Tchay-ri
They cancel your trip 2 hours before you're planned to leave. If you dont answer their call when they try to call you (because you work or you are busy), they dont text...they just put you on one of the following trips. And when you try to contact Customer Service...noone replies. Terrible company. I checked on BookMeBus other trips for the same time, and my original trip with Larryta was still there but fully booked. I do not understand...that's terrible.
3 people found this review helpful