myPacificSource Admin (PSA)

PacificSource

About this app

Save time and hassles while making the most of your FSA, HRA, and Transportation benefit accounts by quickly checking your balances and details. Our secure app makes managing your benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include:

Easy, Convenient & Secure
• Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided to you)

Connects You with the Details
• Quickly check available balances 24/7
• Access account details
• View charts summarizing account(s)
• Click to call or email Customer Service

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• View claims requiring receipts
• Submit medical FSA and HRA claims
• Take a picture of a receipt and submit for a new or existing claim
• Using Dashboard, enter medical expense information and supporting documentation to store for later use in paying claims via your health benefits website
• Report a debit card as lost or stolen

Powered by WEX Health®

Ratings and reviews

This app is supposed to make it easy to supporting documentation for FSA claims and purchases made with my FSA benefits card. However, the only two options for submitting documentation are my camera, and my camera roll. I can't submit documents from other folders on my phone. So if I have a PDF reciept or EOB, as I often do, I have to either display it on a computer screen or print it and take a photo. Totally ridiculous.

Surprisingly useful, with a number of the original website's features supported. Convenient for uploading screenshots to provide supplemental documentation for receipts (a must when claiming purchases from Walmart!). And handy for checking on submitted claims and even for resolving ones requiring additional receipts to be uploaded. The one big drawback is that it times out my login after only a few minutes, which is annoying if I was in the middle of completing a claim or uploading receipts.

1/2024 Still working, still meh. Screen begging for 5*s causes minor error, how ironic. Being forced to change PW is a bit silly IMHO as is disabling fingerprint login fairly often. 1/2023: It's better than no app. Suggestion: Make the auto logout time a user setting... It's way too short for in home use.

What's new

Version 17.2 provides you with:

• Enhanced security updates