
Edward Guyer
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Like others have said, once you have gotten the hang of it, it does what you need it to do, but.... The UI is clunky and not easily navigable. Finding your tax docs is one example. Fingerprint integration is lost randomly, which would be OK if the app would work with a password manager, but it doesn't. Setting up bank accounts for transfers does not work. You need to contact support, and they have you fill out a PDF. How very 90's of you. Why leave a feature if it doesn't work?
1 person found this review helpful

Andre Doumad
As a software engineer, I am deeply concerned about the recurring issues with the password and username reset functionality. The system appears to reset credentials at random, leaving users unable to access their accounts without contacting customer support. This effectively renders the website and app unusable for self-service, which defeats their intended purpose. This experience has been extremely frustrating and falls far below expectations for a modern digital platform.
2 people found this review helpful