Lumos Wi-Fi

Lumos Fiber

About this app

Take control of your home network with Lumos
Wi-Fi. Personalize your home Wi-Fi experience with this easy to
navigate application. Control all the devices in your home network
from the main dashboard and use additional features in the main
menu. Take advantage of parental controls, protecting your devices
with security features, and setting device priorities.

Ratings and reviews

Very basic app for very basic service. All the app does is allow you to see what devices have accessed your network and will run a speed test. Things many 3rd party apps offer. Has no way to remotely reboot equipment, tell if there's an outage or even pay your bill. Given that the company practices customer non-service and averages 30+ minutes to even answer the phone, it does look like they'd build an app that offers the same options as their competition.

Disappointing. With Spectrum when I was traveling, I could at least watch some channels. With Lumos, if you try to watch anything you get a pop-up saying, "must be at home to watch this, the only content you can watch away from home is a subset of channels." It's really irritating that they don't gray out ones you can't watch. But after clicking on several dozen and none working, I don't think you can watch anything. Might go back to cable...

When I first downloaded the app.. I could login w/o a problem. The app was weird but I could still login. A week later I tried logging in & got an error code stating my username & password were incorrect. No one in my family changed anything. I can log in online but not via app. I called customer service & honestly, the rep sounded shocked that I was even trying to use it, even asking me why I was trying to. He spoke unsure of himself & what lumos could do. I still cant log into the app

What’s new

Bug fixes