Lush Fresh Handmade Cosmetics
2.9star
1.5K reviews
500K+
Downloads
Teen
info
About this app
With early access to products and exclusive content, the Lush App is where you can be inspired to connect and explore our range of fresh handmade cosmetics. Explore immersive audio and visual bath experiences with Bathe. Learn more about the benefits and ingredients of your favorite products, whether you're in-store or at home, by using Lush Lens.
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Ratings and reviews
2.9
1.44K reviews
Angela Hendricks
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August 29, 2023
This app is the worst I've ever seen. As other reviews have pointed out, there's no longer a way to view pieces by category (Lush's answer to how to do it doesn't work at all) The search feature is terrible. The home screen is a whole mess of random highlights. The only reason I downloaded it was for Halloween products that were supposed to drop on the 29th. It's the 29th and there's NO HALLOWEEN! What a waste of space on my phone. Please do better Lush.
17 people found this review helpful
Lush Fresh Handmade Cosmetics
August 30, 2023
Hi there, Thank you for the review.
The Halloween Products launched on the app at around 9am GMT on 29th August. It is a manual task to add the products so they are always done first thing in the morning when we open.
I will pass your feedback on regarding the search function to our development team to look at.
I'm Nobody You Know
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September 11, 2023
You don't get to save your favorite products anymore. If you want to buy a product that you had on your saved list, you have to go all the way inside the search engine, find it, add it to the cart, and then repeat the process. It becomes a serious pain if you're buying more than one item, when used to be able to just put all your favorites in a saved list. You could just click an add, it made it easier to keep track of all the products you liked so you wouldn't forget anything. :(
4 people found this review helpful
Lush Fresh Handmade Cosmetics
September 13, 2023
Hi there, Thank you for your feedback. I will certainly pass this on to the app team to look into.
Sarah Mckenna
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October 6, 2023
This app is unshoppable. I will have to use the website to shop now. The shopping experience is so convoluted that it's overwhelming. It seems like the purpose of the app is to be more focused on experiences. If so, that's really cool, but disappointing to lose a really great shopping tool that the previous app was. From what I've explored, the experience portion looks cool and innovative. Not sure why you couldn't have created a different experience app or section on the previous app.
16 people found this review helpful
Lush Fresh Handmade Cosmetics
October 9, 2023
Thank you for taking the time to review our app. I will pass your feedback over to our app team who are always looking at ways to improve the experience.
What's new
Various improvements and fixes.
