
Kumuda Ranjan Brahma
- Flag inappropriate
- Show review history
When I try to create a Custom Profile, after completing the recording and pressing the Create Profile button, the application asks whether it is time-based or not. After selecting the option, it holds for processing and then displays the following error message: “Connection Error! Enable Mobile Data to use Call Manager.” I have already checked that mobile data is enabled and working properly, yet the error continues to appear every time I try to create a profile.
mCarbon Tech Innovation
November 20, 2025
Hi, sorry for the unpleasant experience you had with our app. We request you to upgrade the app to the latest version as we have fixed the bug. Do write to us at mc_acm@mcarbon.com if you still face any issue.

ROHIT RAJ
- Flag inappropriate
- Show review history
Every thing is fine but two things are not working. 1. Schedule profile is not activated automatically. 2. when mycall profile is activated unknown numbers are still able to call me. Kindly fix this issue.
1 person found this review helpful
mCarbon Tech Innovation
September 10, 2025
Dear Customer,
We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at mc_acm@mcarbon.com so that we can resolve the issue.

THANISH PRIYAN A C
The app has potential, but it has some issues that need fixing. Currently, not all profiles work as intended—only the 'Meeting' profile functions properly. When I try to activate the 'Busy' profile, callers still hear the 'Meeting' profile instead. It would be great if the app could resolve this bug so that all profiles work as advertised. Looking forward to future updates!
2 people found this review helpful
mCarbon Tech Innovation
November 20, 2024
Dear Thanish,
Please check now and confirm that all profiles are working. If you are still facing issues, kindly share your contact details at mc_acm@mcarbon.com so that we can resolve your issue immediately. We would be more than happy to assist you.