Scott Westveer
Better but not great. Improved over Lorex Cloud, but playback is still clunky. Notifications include time stamp, so this completely breaks the "snooze" function as every instance is a new notification that hasn't been snoozed. Also, when offline, events that happened while offline are not synched and do not show, even if refreshed. Motion detection " zones" are still not functional properly. No adjustment for recording duration for notifications.
8 people found this review helpful
Scott Altice
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Works, more or less...but it's just a neutered version of Dahua DMSS (like most of Lorex products, deprecated Dahua). Not sure what the "pro" part is, as it's even less functional than Lorex cloud (which is not great but works). This is the only app that works with some lorex NVRs if you want P2P remote access. Also, notifications & motion detection are obtuse to access, like other functions. Not surprisingly, this app inherits many of the DMSS app quirks - so it looks familiar to me.
4 people found this review helpful
LOREX TECHNOLOGY INC.
December 12, 2023
Hello Scott, We apologize for the inconvenience caused by the current version of the Lorex Pro app. We are continuously working to improve the app experience and appreciate your honesty. We are truly sorry to hear about your less than satisfactory experience with our app. Thank you, Lorex Customer Experience Team
Jimmy Zee
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Receiving duplicate notifications for smart detection alerts. Guess it's better than no alert, but annoying and a storage waste. Update:Deleted NVR from app and re-paired and now appears to be working correctly again. Will update if reverts back. Back to 5 stars.
LOREX TECHNOLOGY INC.
July 22, 2024
Hello Jimmy,
Thank you for your feedback! We apologize for any inconvenience caused by receiving duplicate notifications. We are glad to hear that the issue has been resolved and the app is now working correctly for you. Thank you for your continued support.
Thank you,
Lorex Customer Experience Team