tj personal
The app does not work, it will not send you notifications, you will never know when you have motion on your property. I have tried all the fixes, none of them work. This is a known issue, montavue security uses the same app, they have this issue listed on their website and they have a fix for it.Lorex knows and has known about the issue and they do not have a fix for it, or they are refusing to fix it.
1 person found this review helpful
Scott Westveer
Better but not great. Improved over Lorex Cloud, but playback is still clunky. Notifications include time stamp, so this completely breaks the "snooze" function as every instance is a new notification that hasn't been snoozed. Also, when offline, events that happened while offline are not synched and do not show, even if refreshed. Motion detection " zones" are still not functional properly. No adjustment for recording duration for notifications.
10 people found this review helpful
David R
This app is absolute junk. You'd think a huge corporation like Lorex could do so so much better. They sell you the cameras but not a quality app to use them effectively. I have a large system and was recently encouraged by Lorex to transition to the Lorex Pro app. So many regrets. It's simply a nightmare to use. You have to constantly reload every camera individually to view, if you can actually get them to view. What clown was hired to develop this app?
11 people found this review helpful
LOREX TECHNOLOGY INC.
June 19, 2024
Hello David,
We apologize for the inconvenience and frustration you have experienced with our app. We are constantly working to improve the user experience and will take your feedback into consideration for future updates.
Thank you,
Lorex Customer Experience Team