Nusuk | نسك

Ministry of Hajj and Umra

About this app

Nusuk app is designed as a loyal guide on your spiritual journey, shedding light on every step, from the initiation of the ritual to its culmination.
The application provides an exceptional digital experience, helping travelers plan their journey, coordinate arrivals and departures, navigate transportation, and carry out sacred rituals at the Two Holy Mosques.

Ratings and reviews

The app is pretty easy to use. my only issue I came across with was trying to update my address. it let me pick the country, but the cities name are very limited and filled with typos, almost as if they were added by users who couldn't spell. I can add the street name, the zip code and the building number. but couldnt add my city so I ended up picking a different city just to able to save at least the main pertinent info.

This is the first time I am using the app and found that after selecting the date for Rawdah it does not give an option to continue. I believe the problem is with the IOS application then I switched to Android and it worked smoothly. Hence the problem lies in the application linked with IOS indeed my other friends who are an iphone users were also facing the same issue then later on booking through Android worked absolutely fine.

Already paid the hotel, already get my confirmation number at my nusuk app, but when i show up at the hotel, the hotel said my booking comfirmation number do not exist i tried to contacted the customer care but they always busy i ask the nusuk care desk they didnt know about this, and ask me to contact the 1966 call center until now i cant use my hotel but they already take my money. maybe someone can explain to me how I can get my refund for a hotel that I couldn't use because it wasnt confirme

What’s new

General Enhancements