My2N

2N Telekomunikace a.s.

About this app

My2N allows you to answer your door using only your mobile phone – from anywhere! Talk to the visitor calling your intercom and open the door with one touch or tell them to try again later. Never miss a delivery again!

My2N from 2N also empowers you with the ability use your mobile phone as your access credential and the key to your doors. Our latest version introduces patented WaveKey technology to bring you unprecedented reliability, opening speed and solution security. For Mobile Key users, we will be rolling out our transfer functionality gradually so stay tuned!

WaveKey technology allows door opening to feel instant upon reader touch. Furthermore, it prevents unwanted door opening by static phones and attempts to ensure phones moving away from the reader won’t authenticate.

Bluetooth credential security is guaranteed by government grade AES encryption over our proprietary channel. Benefit from the option of NFC door unlocking too, if your phone and 2N reader supports it.

Used in combination with an appropriate 2N® IP Intercoms or Access Units, My2N app offers a convenient, secure and reliable keyless access solution.

Operation modes include:

‘Touch mode’, which lets you open the door without removing your phone from your pocket or bag, simply by touching the reader. Enjoy a seamless and convenient access experience even if your hands are full.

‘Tap mode’, which allows you to trigger door opening form a greater distance by tapping the button in the app. Perfect for car park or garage access.

‘Card mode’, allowing you to authenticate by presenting your phone against the reader without need to unlock the screen Disabled by default. Requires ‘Tap mode’ enabling by reader admin and enabling in app.

‘Motion mode’, allowing authentication to be triggered via motion detected in the intercom’s camera. Requires configuration by reader admin and enhanced video license in reader.

Other features include:

• Unlimited free credentials
• Vibration feedback
• AES encryption
• Time limited access
• Home screen widget
• NFC door unlock option
• Simultaneously supported authentication modes
• Manual sensitivity override per device

Setup Instructions:

• Download and install the app
• Choose whether you wish to use Bluetooth only, Bluetooth & NFC or NFC only in the app
• Choose the authentication mode in your Bluetooth enabled 2N® IP Intercom or Access Unit.
• Add a new user to its directory and generate a pairing PIN code
• If you wish to use NFC then ensure that NFC is selected in your NFC enabled 2N® IP Intercom or Access Unit (you will need to install an NFC license to the 2N device)
• Start pairing mode in the app and select the device you wish to pair (you must be within range of the device. For ‘Touch’ mode you might need touch the device for it to become visible in the app)
• Enter the pairing PIN code when prompted
• After successful pairing, you may now enter all doors in the same site using the app

Ratings and reviews

MAJOR APP UPDATE AND STILL NO SOLUTION FOR MULTIPLE PROPERTIES! Dropped to 2 stars bc this is just ridiculous. Original review: Works really well, but if you have multiple houses you have to put all systems on one site or else you can only receive calls from one site at a time because you get a unique login for each site. Pretty ridiculous, but at least there is a workaround. But if you were a property manager for multiple different clients with this system, you would be out of luck.

Ok - seems to be working now, though I had issues. App worked, but not the camera for some reason. Decided to uninstall and reinstall, but then on the reinstall the download sort of froze. To be fair, I don't know if that was Google or the app. Finally got it to install after hours of trying to figure it out. Anyway, seems to work well now, but between the app being down for weeks and the frustration with the reinstall, leaving at 3 stars for now (upped from just 1).

Horrible app. Not very reliable. Extremely difficult to troubleshoot. 2N customer service always requires you to jump through many hoops to get anything resolved. Sometimes I'll answer a call and the app will just be blank. I can hear the person at the door and speak to them but can't actually let them in or end the call since the app window is blank. I've switched phones now and I can't even login, all I get as an error message is "Login Failed". Not helpful.

What's new

We've updated My2N to give you lots of improvements - and squashed some bugs! Things should run smoother now.