209 reviews
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About this app

Mobile Key 3 from 2N empowers you with the ability use your mobile phone as your access credential and the key to your doors. Our latest version introduces patented WaveKey technology to bring you unprecedented reliability, opening speed and solution security.

WaveKey technology allows door opening to feel instant upon reader touch. Furthermore, it prevents unwanted door opening by static phones and attempts to ensure phones moving away from the reader won’t authenticate.

Bluetooth credential security is guaranteed by government grade AES encryption over our proprietary channel. Benefit from the option of NFC door unlocking too, if your phone and 2N reader supports it.

Used in combination with an appropriate 2N® IP Intercoms or Access Units, Mobile Key offers a convenient, secure and reliable keyless access solution.

Operation modes include:

‘Touch mode’, which lets you open the door without removing your phone from your pocket or bag, simply by touching the reader. Enjoy a seamless and convenient access experience even if your hands are full.

‘Tap mode’, which allows you to trigger door opening form a greater distance by tapping the button in the app. Perfect for car park or garage access.

‘Card mode’, allowing you to authenticate by presenting your phone against the reader without need to unlock the screen Disabled by default. Requires ‘Tap mode’ enabling by reader admin and enabling in app.

‘Motion mode’, allowing authentication to be triggered via motion detected in the intercom’s camera. Requires configuration by reader admin and enhanced video license in reader.

Other features include:

• Unlimited free credentials
• Vibration feedback
• AES encryption
• Time limited access
• Home screen widget
• NFC door unlock option
• Simultaneously supported authentication modes
• Manual sensitivity override per device

Setup Instructions:

• Download and install the app
• Choose whether you wish to use Bluetooth only, Bluetooth & NFC or NFC only in the app
• Choose the authentication mode in your Bluetooth enabled 2N® IP Intercom or Access Unit.
• Add a new user to its directory and generate a pairing PIN code
• If you wish to use NFC then ensure that NFC is selected in your NFC enabled 2N® IP Intercom or Access Unit (you will need to install an NFC license to the 2N device)
• Start pairing mode in the app and select the device you wish to pair (you must be within range of the device. For ‘Touch’ mode you might need touch the device for it to become visible in the app)
• Enter the pairing PIN code when prompted
• After successful pairing, you may now enter all doors in the same site using the app
Updated on
Sep 15, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

203 reviews
Bruce Lewis
March 5, 2021
Recent update now requires "full time" access to location services rather than just accessing when you have the app open. I reached out to support and they say it's to improve reliability. The app will not function now if it does not have full time access to your location which is pretty disgusting.
28 people found this review helpful
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2N Telekomunikace a.s.
March 8, 2021
Hi Bruce, thanks for your feedback. We're sorry that you've run into this situation. Location services enables background Bluetooth scanning. Right now, even users who only use tap-in-app mode still need background scanning for the home screen widget to work. We're already working on a way around this, though, and it should be in the next release.
A Google user
March 19, 2019
19/03 UPDATE: After the recent update, this is now unusable. Does not discover devices. OLD: Works perfectly fine on Samsung Galaxy S8. Would love if there was widgets so I could put them on my home screen. Would make it a lot more convenient.
19 people found this review helpful
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2N Telekomunikace a.s.
December 19, 2019
UPDATE: Great news Jak! We are really happy to announce that you can now find widget functionality in the latest version 2.4.0. Just long press the app icon to choose from the two widget types; one for a single (main) door, another for up to four doors. We hope you like it.
A Google user
March 21, 2019
03/19 update erased saved settings, now I can't find the device using bluetooth. I was able to get NFC working again but cannot get the bluetooth to pair if it can't find the device. Pixel 3 - Android 9 - March 3 Security Patch 03/21 Update - After updating the firmware on our access modules we were able to find the Bluetooth device again, now to re-add everyones phone to the module. Please update your changelog with this bug.
18 people found this review helpful
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2N Telekomunikace a.s.
March 21, 2019
Dear Mr. Richard, we are very sorry to cause you such difficulties and extra work. Could you please send us Mobile Key logs (please, go to the app Settings -> DEBUG - Send log files) to mobileapps@2n.cz. Also we are going to need logs from the bluetooth reader you tried to pair with. We will take a look at your case individually.

What's new

Minor bug fixes to improve app stability and performance.