
A Google user
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I downloaded this app and followed the instructions for android. It finds my router, I put in the password and press next. An error pops up saying the camera has no internet connection... But the progress bar still moves, so I leave it. After several minutes I get an error that I put in the wrong password (I did not). I noticed it's kicking me off my phone's wifi connection at the point where the first error pops up. I used a totally different phone. Same thing. It's the app. It's bad. Fix it.
13 people found this review helpful

A Google user
This app needs LOTS of work (rated as one as zero was not available). It leaves a notification on my and my wife's phone that cannot be removed. Absolutely no description of why being notified. Looks like there is a "X" on the notification icon, but text just states -"Home Network". Cannot remove, unless I force stop and then won't notify. Troubleshooting website is useless. Some links take you to air quality website or don't work at all. In addition, it requires phone location to be on. No reason for that. Requires access to contacts. No reason for that as it only can notify through the app. Would be nice if would send a text or email for notification, so app does not have to run all the time. You have to be on same network as camera to install app. Nice security feature, but won't be good if I get a new phone as I am 700 miles from camera most of the time (hope phone does not die). The app itself seems to be working fine with the one camera (no hub).
6 people found this review helpful

A Google user
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Rarely connects to the camera, whether I'm home or away. I've changed settings and everything. What's the point if I cannot SEE or even hear anything completely when I get a motion detection?? Black screen saying it may take awhile to connect. Replacing it with a better system ASAP. It used to work fine in the beginning. Now? Nothing.
9 people found this review helpful