
Bret Heilig
This frame is mostly fine, however, a good 10 to 20% of the time, auto rotate does not work correctly. The internet says "oh, no problem, just go into the app and manually rotate it!" which is great, until you have 1,200 pictures and you don't know which ones are buggy until they appear in the frame. It really shouldn't be that hard: the way the photo looks in the app, is the way it should look in the frame. I hope they patch this soon.
3 people found this review helpful
Aura Home, Inc.
January 7, 2026
Hi Bret, we really appreciate you taking the time to write your feedback and to tell us about your experience. We will consider this for future improvements. If there's anything else we can help you with please don't hesitate to reach out to us directly: https://auraframes.com/help-request
Best,
Aura Customer Care

Anissa Stringer
Great app. so fun to send pictures right to others' frames... and to have the pictures they send pop up on my frame. I love being able to easily remove them too if I don't like it or want it. The one thing that I find odd is that other people can see every picture in my frame and I can see every pic in theirs. That feels a bit uncomfortable and invasive. I wish there was a way to allow people to send pic but NOT give them access to all the pics on your frame or see all of theirs.
1 person found this review helpful

Rachel Kryzak
it's nice when it actually works, but I have constant problems with all my connected frames. uploaded pictures often don't show up in the app for days, cropping and framing edits constantly do not actually save (the photos immediately revert back to the default framing), often I will have cropped something and months later it randomly resets or rotates when it shows up on the frame. It's also ridiculously difficult to access photos far back in your phone's memory.
3 people found this review helpful
Aura Home, Inc.
January 5, 2026
Hi Rachel, we really appreciate you taking the time to write your feedback and to tell us about your experience. We will consider this for future improvements. If there's anything else we can help you with please don't hesitate to reach out to us directly: https://auraframes.com/help-request
Best,
Aura Customer Care