Loop EV Charger

Loop Global Incorporated

About this app

Only the Loop EV Charger app allows you to find charging spots stations, see if they’re available and start charging. Connect to Loop and control your expenses on EV charger.

Ratings and reviews

App won't let me initiate charging session to spend remaining balance without preloading at least $10 more. They effectively stole just under $5 from me. Update: After contacting support, they clarified you cannot start a charging session with a balance below $5, though this does not appear to be stated anywhere. They also claim you can reload the balance $1 at a time, but the app won't allow any transaction of less than $10.

It is the buggiest, most frustrating, least effective app I have ever seen for any charging system. My God is this thing broken. It won't stop the charging, it sometimes doesn't take from the amount that is in your account or will need to be started multiple times to work (yep, it will charge you every time), and the sorry excuse for qr codes they use never work. Honestly, if I could give 0 stars, i would.

Customer service usually responds immediately, as I have to send multiple help requests when attempting to charge. It usually takes approximately an hour to use the app, uninstall and reinstall the app, receive an error message on every.single.click, even if the button does actually work. I have been trying to charge my car for over a week. To be fair, this time things might have been affected by flooding in our area. But the app is an absolute nightmare & very likely THE most problematic, ever.

What’s new

Crash Fixes & In-App Update Flow