
David Lonneman
Worse app I've ever used. Constantly logs you out of the account. Many glitches when trying to log back in. Forces you to use a "loop card" then requires you to pay the balance on the card. And when paying that balance, you cannot pay the exact amount. you have to choose to put $5 $10 $15 on your loop card, so that the overage stays on the card essentially over charging you. I would never use this app or their charges if my building hadn't decided to install them in place of the previous charger
3 people found this review helpful

Clarence Dold
It was not clear if I could directly charge my car or had to "put" funds. I could not process without put. Loop now has money in my account that i will never use. It took several tries to get a charge started, and the display on the Trutium is not useful to see the initial progress. After hitting activate and start on the app, I still had to hit start on the charger. Don't use this app. Just pay by card.
16 people found this review helpful

Elijah Teixeira
It is the buggiest, most frustrating, least effective app I have ever seen for any charging system. My God is this thing broken. It won't stop the charging, it sometimes doesn't take from the amount that is in your account or will need to be started multiple times to work (yep, it will charge you every time), and the sorry excuse for qr codes they use never work. Honestly, if I could give 0 stars, i would.
14 people found this review helpful