Sequoia Mobile

Sequoia Benefits and Insurance Services, LLC

About this app

Sequoia brings together your company-provided rewards so you can better see, understand, and engage with all that's available to you.
- See the total value of compensation and benefits with interactive rewards statements.
- Quickly access ID cards and easily share with providers and dependents.
- Search for care through healthcare plans, in-person and virtually.
- Keep track of medical deductible and out-of-pocket balances alongside coverage details.
- Discover company programs that support physical, emotional, and financial wellbeing.

 Available to employees and their enrolled dependents of companies with Sequoia-provided services. Features will vary by company and user.

We’d love to hear from you. You can share your experience by leaving a review or sending us feedback in-app from the Menu > Feedback. If you have trouble using the app, let us know at [e-mail].

About Sequoia:

For more than 20 years, people-driven companies have turned to Sequoia to bring together healthcare, wellbeing, and financial rewards into a unified employee experience. Our passion is to support employees and their families with tailored experiences and timely guidance so they can take care of their complete wellbeing— physically, emotionally, and financially. We make company-provided rewards accessible, so people get the most out of every available plan and program.

Ratings and reviews

Good potential and layout, but severely lacking in the very important Find A Provider feature. Because it uses ONLY zip code for location, it will find results closest to the center of that zip code rather than where you ACTUALLY want! Why? It should allow you to use a full address for accuracy! Being able to skip the tutorial would be nice too.

I currently can not click any of the buttons. I tried uninstalling and reinstalling. This is the only access I have been given to my health care plan details. When it was working, it was great. I love this concept. However, this is usually an emergency use app, and if we cannot access it in an emergency, it's a huge problem. Whenever I am able to get in I'll be writing down my plan details to have a physical version in an emergency.

It's nice in concept but I've grown to dread having to open it. Logging in frequently fails with an unhelpful error message, which requires contacting support to resolve (support can't be accessed from the app, nor are there support links on the website - it seems you just need to know the magic email). When you finally do get into the application, screen loads are painfully slow. It does everything I want it to do, but between the auth and latency issues, it's simply a frustrating experience.

What's new

Thanks for using Sequoia! This version includes performance improvements and bug fixes.
 
Tell us what you think! Share your feedback with us anytime in-app. Just tap Feedback from your profile.