![](https://play-lh.googleusercontent.com/a/ACg8ocJ7qfus4-oxx32y1zYYTHEsmMP1IOjHES4ZX0SSu4o8tEhLHA=s32-mo)
Chris Barry
App worked at first, but it is very buggy. Now, it will not unlock from biometrics. Gives the spinning wheel and returns to the unlock screen. Fortunately, I only used this poorly developed app for the coin base quest, so I'm only locked out of $10 or so that wasn't mine to begin with. If you are actually going to use this app, make sure to record your seed phrase because it will break on you.
17 people found this review helpful
Sky Mavis Pte. Ltd.
June 13, 2024
Hello! We’re sorry to hear that our app did not meet your expectations. If you have any suggestions or recommendations on how we can improve your experience, please let us know at https://support.roninchain.com/.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWod60K-IrcbQUAf3gyeeyTMbk3jbtb_NrJvuqBRrCNTtIUfwUN=s32)
Robert Bartlett
- Flag inappropriate
- Show review history
This is the worst designed app I've ever used. It takes forever to locate tasks, no "help" tab/button. You have to go to outside websites for different functions. ie: Was able easily to buy something in the Marketplace easily, but in order to SELL it you have to "connect RON wallet"?? Didn't require that to SEND crypto there. Now can't find ANY where to be ABLE to connect. Also noticed every reply to a complaint here is exactly the same canned response. Feels and acts like another crypto scam
2 people found this review helpful
Sky Mavis Pte. Ltd.
June 19, 2024
Hello! We’re sorry to hear that our app did not meet your expectations. If you have any suggestions or recommendations on how we can improve your experience, please let us know at https://support.roninchain.com/.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVdeBqJ6ZjqpgMlKi56GsSYy0YHnLQXwsiAyoMGpvTZCAstVT1E=s32)
Samuel Ayodele
- Flag inappropriate
- Show review history
Very buggy and slow wallet. Connecting wallet and sending funds to another wallet is a pain. Utilizing the most basic functionality of a wallet on this app is frustrating as hell. Worst wallet! Edit: Also, terrible support. 5+ days after providing details requested I received an email to rate the support instead of a solution, what a dumb support system. DO NOT USE THIS WALLET! You'll lose access to your wallet for no reason and no one will help you! Ticket ID (403280)
1 person found this review helpful
Sky Mavis Pte. Ltd.
June 24, 2024
I appologize for the issues you have experienced with your wallet.
I have checked the ticket number you provided, and I can see that the ticket it's still open and waiting for a reply from your side, please reply to the ticket with the details the agent requested. That way we will be able to help you further.