![](https://play-lh.googleusercontent.com/a-/ALV-UjWj6EhLBp1714mhtUlYUVWoZYRmigdSI2KTkzyZIrcixEg2uxn2nQ=s32)
Jacob Mallott
This is the most broken dating app. It's a pretty thin crowd. The app's behavior is unreliable (website slightly better). Worst of all, others cannot even see your messages unless they are paying members, and even if you are a paying member you have no way of knowing if your messages are viewable by your match at all when you initiate contact. Actually, even worse is when I went to cancel my subscription, there is no button for it. This is plainly illegal.
8 people found this review helpful
Spark Networks Services
July 6, 2024
We're sorry to hear that you feel this way about our app, Jacob! We'd love to know more so we can improve our features and user experience. Please contact our customer support team if you need more information on the cancellation process. Thank you!
![](https://play-lh.googleusercontent.com/a/ACg8ocK7dzjJT6Gzly6FYv4_Cq05l8EEx1RBfzUhqJ2aWg4-Er64ZQ=s32-mo)
Gusti Ayu Made W Puspa
Once you have this app, you can't stop subscription. There's no link to stop and kept on charging on your credit card. I sent an email to stop charging on my credit card, but I did not get any response. Please use different apps instead for online dating purposes. In addition, if you use an Android phone, nothing is working with this app, sadly, not a smart app! Will dispute the charge!
27 people found this review helpful
Spark Networks Services
April 18, 2023
We're sorry to hear that the renewal of your subscription may have been unexpected Gusti! Our subscriptions renew automatically unless you cancel them, and this needs to be done via Google Play or our website (depending on the way you purchased). Please check respective Help pages for further information, contact our team via our contact form.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUmdmmJmWIqwsDy6kXvoNXT3sXJvXLOlvTE0j74NAew7cVOKzregQ=s32)
Tippi Cogen - Soul Healing
Bummer. Had high hopes. App doesn't work right. Can't access profiles that send me mssgs, text formatting is off, help support not functioning, w/ a paid membership still getting mssgs of not having full access, and no match recommendations given in Today's Matches tab. Been on four days and canceling. Not worth the 1 month sign up at all plus you can't see more than 1 or 2 photos without a paid subscription or communicate. Poor service-beware!
18 people found this review helpful