A Google user
After the long wait times to fix log in issue, still play the game. downside is that the makers, while they deserve to earn money, have made it difficult to improve and go up in levels or get new characters without spending money. events they have are getting points for BUYING GEMS. the more gems you buy via google, the more points and items you get. they get you to earn items for characters just to get you below the amount of items you need, then you have to buy items to finish collecting.
50 people found this review helpful
A Google user
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Great game, TERRIBLE customer support! If their game malfunctions (and it does often), they don't even care to try and help resolve the issue! This has occurred more than once. I understand it happens on occassion, but doing nothing about trying to fix it is absolutely horrible. The game has caused a massive error four times now and no attempt at fixing it.
202 people found this review helpful
A Google user
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I lost over 2 million troops during server war because of a glitch in the game when my shield went away. That would take over a year to rebuild my troops. Customer service would not restore my troops . I have spent thousands of dollars on this game, and now when I need consideration for something that was not my fault, I am told there is nothing Brutal Age will do. Very disappointing.....after 3 years of loyalty I guess it is time to move on......Try Rise of Kingdoms, much better game!!!
268 people found this review helpful