Next Level Urgent Care

Next Level Urgent Care

About this app

Get fast, convenient care at Next Level clinics with our digital experience. Easily schedule appointments, check wait times, and access important documents on the go. Prime members get to enjoy exclusive features like dedicated support and Skip a Visit — the quickest way to renew prescriptions.

Ratings and reviews

I really like the app. It allows me to see which providers are available to schedule a virtual appt. It also allows me to skip the appt and get medications sent to my pharmacy. I can also see the wait times of nearby clinics and their proximity to my location. You can also chat or call and speak directly to someone if you have any questions. A concern that I have is that they don't always have providers available virtually, like DOD. It's not an issue with the app, but I would like it addressed.

I loved the app PRIOR to the update. No longer avle to view appointments for my soon when logged in with my account. Also lots of unnecessary extra steps to make an appointment. I really liked being able to check vitals in the old app. Have not been able to find it in the new app. Assuming they did away with that function.

App is pretty much a joke. Not sure what the point is. I started my documents online & finished check in. Then I remembered seeing message about how to get app on home page & able to track. I downloaded for that purpose. I had to refill & resubmit same info, but fine, if I can stay home & track. Immediately afterwards it told me I was number 18. I never saw again nor is there a place to go find that. No way to notify I've arrived. the QR code to scan on arrival for those checked in doesn't work.

What’s new

Enhanced intake flow with medication preference field for better personalized experience.