Leon Ziemba
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I can't get past the email verification step. I click on the link in the email, it brings me to the app listing on Google Play in my browser, when I assume it's supposed to redirect to the app that I already have installed. The app keeps saying "your email address has not been verified." I tried clearing all data, uninstall/reinstall, same issue. If I could verify through the website instead of the app I might be good, but it seems that's not possible.
1 person found this review helpful
Hi, we are sorry for the inconvenience. We had an issue with sending registration emails. This is fixed and everything works again. Best dive, Scubapro Team
Nate H
Brand new to this app after just buying a G2 Dive Computer. As others have said, can't get past the registration stage. Apparently there was a verification email sent to me, but no mention of it. By the time I found it and clicked on it, I got a msg saying it had expired. When I asked for another verification link to be sent and clicked on it, It said that I made too many attempts and was locked out š¤·āāļø.
2 people found this review helpful
SCUBAPRO
December 22, 2023
Hello, did your problem get resolved? If not, we are here to help you! Please do let us know at logtrak.support@scubapro.com.
Best dive,
Scubapro Team
Toby Conquest
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Can not even log in to try the app. I've installed and Uninstalled multiple times to no avail. Thanks for the quick response. I uninstalled the app, re-downloaded it and tried again. It won't go past the the sign in part. It just spins and never loads. Hope my input helps you get it dialed in.
Hi, I reset your account. Something went wrong while you created it. You can use the same email to create a new account.
Best regards,
Scubapro Team