
Ninya Adiong
The audio and video did not match.. Sometimes the audio is even doubled. My connection is good but it keeps on lagging. What is this? This is probably the worst app I have ever installed in watching series. Please resolve it. We, viewers can't concentrate watching the series we want because the doubled audio is so distracting. How is this happening? I read some of the reviews, they also experienced the same thing as I am experiencing.
173 people found this review helpful
VIVAMAX, INC.
September 8, 2025
Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly message and visit us at our Official Viva One Facebook Page - https://www.facebook.com/vivaoneph We will help you at the earliest.

Alliah Jean Roche
I was supposed to get a subscription for the Viva App but the audio is horrible. I would be playing one video but there were multiple audios you can hear for the exact same video you're trying to watch. Already closed the app but when you re-open it and watch it again, the same thing happens. Please fix it, we're looking forward to watching the GSOT series.
9 people found this review helpful
VIVAMAX, INC.
October 13, 2025
Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly message and visit us at our Official Viva One Facebook Page - https://www.facebook.com/vivaoneph We will help you at the earliest.

Michelle Jane Durato
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I’m really disappointed with this app. The video keeps buffering constantly,right in the middle of a series it just pauses and refuses to load. Even after refreshing, it just sits there buffering without resuming. It’s so frustrating because I can’t binge-watch a whole season in one sitting, the stream only starts working again the next day. Definitely needs a lot of improvement.
40 people found this review helpful
VIVAMAX, INC.
October 6, 2025
Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly message and visit us at our Official Viva One Facebook Page - https://www.facebook.com/vivaoneph We will help you at the earliest.