3.8
12.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

My Cloud Home app

Store it all in one place. Access and share it from anywhere.

The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection.

Access your content on-the-go from anywhere in the world
Automatically save the photos and videos from your phone
Quickly search through your content by name or location.
Play almost any video anywhere
Share your memories effortlessly with your friends and family

Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately).

For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy
Updated on
Jul 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.8
12.2K reviews
Garrett B
September 4, 2024
App crashes every time I open it. Update 9/3/24 Recent updates fixed the crashes. App functions as designed now. It's a little "clunky" fumbling through the file system, and needing to save files to your cloud drive in order to open them with the app is disappointing. Overall it backs up photos from the phone and gives access to saved files. Gets the job of getting away from 3rd party cloud storage done.
1 person found this review helpful
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Western Digital Technologies, Inc.
August 2, 2024
Hi, we are sorry for the inconvenience. Please note that the latest updates have already been released to fix the issues reported by users. We advise you to update or reinstall the latest application from Playstore. If the problem persists, you can open a ticket at (https://support-en.wd.com/app/askweb) with detailed issue and error screenshots.
Thomas Maiocco
July 21, 2024
App is very basic. For some reason, gesture navigation does not work when within the app. Basic function is decent but missing some informative file features that exist on standard file/media productivity apps. Example, status bar of upload or download is not in the app. And the name of the file you are viewing while in the file/viewing that media. Chromecast support is included and works well.
1 person found this review helpful
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Western Digital Technologies, Inc.
August 2, 2024
Hi, thanks for sharing your feedback! We are actively working to improve the app, including adding features suggested by users. Stay tuned for improvements, and we value your continued support as we strive to make your experience even better! You can open a ticket (https://support-en.wd.com/app/askweb) if you are experiencing technical issues.
Dhex Dev
June 5, 2024
Will only let you add Photos or videos. The desktop version allows any type of file, but this Android app will only let you choose Photos or Videos after hitting the add button. Want to upload a pdf or a log? Forget about it. Want to download a xls? Again nope. App was updated removing features not increasing. Still no option for adding any file on phone. Changed 1 star for 3 bc now you can map it as a network drive
6 people found this review helpful
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Western Digital Technologies, Inc.
December 15, 2021
Hi, we are sorry for the inconvenience & thank you for sharing your feedback. We will share this with the concerned team to improve the user experience. However, you can try to use "Backup Other Folders" option in the auto backup feature. Refer link: https://bit.ly/2Xxw -Need Help, Email: https://bit.ly/36UlSpn or Phone: https://bit.ly/36UhqqJ

What's new

Thank you for using My Cloud Home! We update the app often to provide the best experience for you. Make sure you have the latest version to take advantage of all the features. This version only includes several bug fixes and performance improvements in the app. If you have any issue, questions, or feedback please visit help.mycloud.com/mch.