ecobee

ecobee inc.

About this app

Imagine what home can be. An ecobee home learns and adapts based on your needs, behaviors, and preferences, offering comfort when you’re there, and peace of mind when you’re away.

· Control your ecobee smart thermostat, SmartCamera, and SmartSensor.
· Set up your new ecobee device with step-by-step installation instructions.
· Customize your thermostat schedule to save energy and stay comfortable.
· Create smart home automations with Autopilot.
· Monitor entryways, windows, drawers, and cabinets with intelligent alerts.
· Search for eligible rebates on your energy bill with your utility company.

We value your feedback. If you have questions or suggestions about the ecobee app, we’re always listening at [e-mail].

Ratings and reviews

Unable to connect. When we first had our Ecobee thermostat installed, everything worked properly with the app. It was great to be able to change the thermostat when we were away from home. I'm not sure what has changed over the last few months, but the app cannot connect. I've uninstalled and reinstalled on several occasions. Still no luck. Hoping they can get the issue solved, soon. I miss the functions I had when the app worked properly.

Thermostat Issues: 1. Min fan run time can't be set at Comfort Setting level instead of the 24/7. 2. Thermostat only averages all sensors, instead of letting us choose a max temp for all sensors (i.e. should run AC if ANY sensor goes above max temp, regardless how it affects temp in other rooms) 3. 'Temp correction' can be set for thermostat but not for remote sensors, which causes issues when it's trying to average temperatures. PLEASE fix as some of these have been reported for many years.

doesn't sync usually. if I change the temp in the app most of the time it doesn't sync with the actual thermostat. says it is connected but it doesn't change. I have to physically change it on the device. annoying. also the sensor is never reporting the correct temperature. do not buy extra sensors as they are not worth the extra money and do nothing. this app and device has gotten worse and worse. I will not buy another ecobee thermostat. I've had much better luck and experience with Honeywell

What’s new

We update the app regularly to ensure the best experience for you. This version brings many bug fixes and improvements to your ecobee experience. Questions or comments? Let us know what you think of this update at [e-mail].