The features in the app are great. I appreciate how the general layout is almost identical to that of the Ecobee unit itself. Unfortunately it's nearly impossible to access these features within the app. Sometimes I press one of the menu items and it takes me right to it. Sometimes I have to press the button 50 times before it allows me in. Sometimes it just doesn't work at all. Please fix! It's called a smart device for a reason, being able to control the device with your phone of a large part of that.
The app is starting to get very frustrating. It keeps indicating that im entering my geofence when Im way far away from it. There is no way to change the hold default settings from the app. It also takes a long time for the app to load the thermostat settings page. While the bee graphic is cool the settings page takes to long to load. 3 stars was generous for the app but their tech support over the phone is amazing which helped. Great room for improvment though...
I absolutely love this thermostat and the accompanying app! The geofencing is super awesome and helps keep my home comfortable and my energy usage down. I do not maintain a "normal" life schedule, so your typical programmable thermostat does not fit my lifestyle. I always ended up having to override them and set them on programs which were not conducive to efficient energy use.
Application is often sluggish or non responsive. I think integrating a cache feature within the API may solve this issue. Cache "Right now", "sync later" . Until this happens, my review will remain 3*
Barely useable with the touch screen issues. I assumed it was my phone, but problem persists on my new one, and other reviews confirm it's a known issue. Android is 67% of all smartphone users Ecobee, please stop ignoring this.
App has all the features one would need and expect. However, can tell it's not native as very sluggish and not too responsive. Likely a web app running in a container. In either case, the slow performance and responsiveness could be fixed and needs to be.
A few small fixes. Version 3.2.1 fixes random log-out issues and summary screen sync issue. The app now also goes directly to the thermostat details screen instead of the summary screen when only 1 thermostat is registered on the account.
Turns old phones to home security cameras, with motion detection & cloud storage
Create your own hive, check out the consumer, pilot your devices wherever you
A remote service app that provides control of your security system from anywhere
Take control of all the technology and systems in your home or enterprise.