Dorota Andrzejak
Unfortunately l am very unhappy with the app ! The furniture is beautiful but the ordering process is hell! I've tried to order chairs few times. Not one time did my order went through! Then when it did l didn't not receive any confirmation. You need a lot of time and patience to get sth from Westwing ! Do not recommend!
Westwing Group SE
August 20, 2024
We're sorry to hear about your experience. Could you provide more details about the problems you encountered? Please contact us via email android@westwing.de and kindly share information about your device and the payment method that was problematic. Thank you for your feedback!
Alisha Forbes
Online decor shopping made easy. Although the ability to search by keyword/item across all current sales would make shopping even easier. Online browsing on the app is often done during those in-between times -- on public transport, on the queue, lunch break, etc. -- when you're not ready to finalize the purchase. Remembering all the details to track down items at a more convenient time can be tricky.
27 people found this review helpful
A Google user
Was trying to purchase a couple of items today which seemed to be available - not sold, not reserved, added them in the basket just fine, I could see the "2" hanging on the basket icon and the time 19:58 sec left for purchasing, but a second later, when clicked on it to check out, the items had disappeared. Had to go back and repeat the whole process again about ten times, but the same problem happened. Then in a few moments somebody bought one of them. VERY DISAPPOINTED :-(
26 people found this review helpful
Westwing Group SE
July 8, 2019
Hi, we are very sorry for the inconvenience you experienced! Could you please contact us via android@westwing.de and we will do our best to identify the issue and provide a fix for future purchases. We hope that you will continue browsing Westwing campaigns and get the next perfect product for your home.