Marios Agapiou
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It's very bad and nerve breaking on refunds. Still waiting for my payment since the 18th of October. Got a message from the bank that my payment is due in 5 working days which it means that MAYBE I'll get my refund around the 5-6 of November.,That is 3 weeks for a refund of one single item. Also there is no customer service, its a deliberate lack of communication from this scam site. No response to emails.
BestSecret GmbH
October 31, 2024
Dear Customer, we apologise for the inconvenience caused. Due to the high volume of orders, you might experience some delays. Thank you for your patience. Your BestSecret App Team
saoirse meenan
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ADD BEAUTY PRODUCTS PLEASE! SKINCARE, HAIRCARE & MAKE UP! I was SHOCKED how fast the standard delivery was! It was literally here in less than 48 hours, all while using Klarna & I'm from Ireland BTW, which should made things even longer!😳I absolutely LOVE BestSecret! I would LOVE ❤😍 & purchase it WAY more if they added MORE brands/designers & even better BEAUTY PRODUCTS, BEAUTY ADVENT CALENDERS & GIFT SETS!!!! 😍
BestSecret GmbH
October 31, 2024
Dear Customer, thank your very much for your kind words. Please take a look at our Accessories category. Here you can also find Beauty products like Make-up for example. Happy shopping. Your BestSecret App Team
Bagor Tenay
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Excellent app, great features for quick and easy usage. Good customer service, never had an issue, hope it stays like that. After update I need to login manually again, get some real programmers
2 people found this review helpful