
The Tired Doctor
This app used to be very good, now every morning, have to manual login and guess what, unable to login. Called customer service, their answer very easy, just uninstall and reinstall every morning. Wahhh, so easy the answer. I think Rakuten should look into this. You're not a free app, u take commission from us, you should work on improving yourself. Don't make our lives difficult.
3 people found this review helpful
Rakuten Trade Sdn Bhd
August 7, 2025
Dear Valued Customer, we apologize for the inconvenience. The issue has been resolved, and if you experience any further problems, contact our support team at +603 2110 7110 or email customerservice@rakutentrade.my. We value your feedback and appreciate your patience.

CS Goh
this is one of the worst trading app in current history. the UI is from 2000. but that's not the worse, the app can't be login a few times in a month. meaning you better pray hard every morning you can login for trading.
Rakuten Trade Sdn Bhd
August 7, 2025
Dear Valued Customer, we apologize for the inconvenience. The issue has been resolved, and if you experience any further problems, contact our support team at +603 2110 7110 or email customerservice@rakutentrade.my. We value your feedback and appreciate your patience.