![](https://play-lh.googleusercontent.com/a-/ALV-UjV-mqle3A87DbFQBqNyhbxKPVlsHFMjWLw9U2f2VTxQSoyTV44r_Q=s32)
Ethan Lee
This insurance is a scam. I have submitted the same reimbursement claims multiple times only for each one to be denied, requesting more and more documents every time, each more difficult to obtain than the last and now just darn right unrealistic. It's been four months for one claim. One would think they're priority is to find every and any excuse not to pay. 🤔
21 people found this review helpful
NAS United Healthcare Services LLC
May 9, 2021
Dear Mr. Ethan, we apologize for the inconvenience. We want to take a closer look at this for you. Please send a note to customercare@nas.ae, kindly include your insurance card/EID number and your mobile number and we will reach out to you. Thank you.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXw2g3XRYNjLh2EkmIhDHuXM1flSuQDKTzG6A7VBQsGSETYWmUT=s32)
Terry Idio
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Too many bug , after renewal I can't sign up it says "Member already exist" but when I log in or ask for new password, It is showing error it says "Member not exist" your app was so confusing. Even after clearing my phone cache and data. I did all possible way to sign in. Uninstalling and reinstalling nothing was working🙄🙄🙄
9 people found this review helpful
NAS United Healthcare Services LLC
May 6, 2024
Dear Mr. Terry, we apologize for the inconvenience. For us to promptly assist you with the concern raised, we kindly request you to contact our 24x7 customer care team on 8002311 and we would be happy to help. Thank you.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXTW_veTHahu3d85T7WU1QsUaQHjlB7K3TGHnt_l_GhsIyEmYmP=s32)
Mariel Serrano
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Its really convenient for me to use the app in tracking my authorization for every check up but the app keeps crashing and it getting hard to use because of it. Hopefully you can fix.
NAS United Healthcare Services LLC
July 19, 2024
Dear Ms. Mariel, thank you for your feedback and we apologize for the inconvenience. We kindly request you to write to us at customercare@nas.ae with your concern including your card number or EID along with your contact number and we would be happy to address the same. Thank you.