
Annabelle
every two days my login info gets cancelled. I tried reinstall and all that but nothing works. when I try to relogin after typing in the number no otp is being send. it gets stuck in that page. my wifi connection is good and I also have balance on that number so why isn't otp being send. I can't login and I can't check my balance and offers. FIX IT ASAP
7 people found this review helpful
ROBI AXIATA PLC.
September 21, 2025
Dear Customer, we sincerely apologize. Please email your issue to 123@robi.com.bd or call 121 (charges apply). Our Concern Team will assist you in this regard. Keep using the My Robi App.

Mst Nurani
It is the worst app among all apps.We can't enter into the app without data or wifi connection.It's really suffering for us if we want to check our balance or buy data pack when we have no internet connection or wifi . Also the offer amount is more than any other sim
3 people found this review helpful
ROBI AXIATA PLC.
September 21, 2025
Dear Nurani, sincerely apologize for the issue. Our app does not require any data; just need to keep your handset’s internet connection on. Pack prices are set based on market conditions and updated over time. If eligible, you can view and buy lower-priced packs from the My Offer and Special Offer pages in the app. Stay with my Robi.

Moktadir Rahman
Excellent App for Affordable Data Packs. I’ve been using the My Robi App for a while now, and I’m really impressed with how convenient and user friendly it is. One of the best things about it is the wide range of affordable data packs available. Whether you need a small pack for a short time or a big one for heavy usage, there’s always a good deal to choose from. The app makes it super easy to check balances, recharge, and activate offers with just a few taps. I also love the regular discounts.
805 people found this review helpful
ROBI AXIATA PLC.
July 30, 2025
Dear Moktadir Rahman, thanks for your appreciation. Please update your rating based on current experience. Keep using the My Robi App.