Vitality UK

Vitality Health

About this app

Get connected to Vitality and track your progress towards Active Rewards on the go.

Link an activity tracker to the Vitality Member App to start earning points towards rewards.

The Vitality Member App allows you to:

• Track Vitality Programme progress
• See an overview of the products you have with Vitality
• Track progress towards your Active Rewards
• Link multiple devices to track activity
• Track your Vitality status
• Browse the other partner benefits available to you
• Access to support areas for device linking
• View articles from the latest Vitality Magazine.

Collecting your activity data

Step, workout and Mindfulness data will automatically sync in the background, and can take a minimum of two hours to process and be sent to Vitality.

Important information

You need to be a Vitality member to use this app.

Log into the app using your Member Zone username and password. If you don’t have a Member Zone account yet, register on the app using your Vitality membership number.

Ratings and reviews

The app often crashes, runs into problems, and the points add system is down frequently. Good incentive, not such a great app unfortunately. Update a year on. The points need to be checked and monitored daily, and I had about a week out of the year with no issues. Reporting via social media works most of the time, I have been ignored few times. Such shame, as the experienced is marred by the tech difficulties. Surely, easily fixed? Unless the aim is to use as little benefits as possible.

Worst app I've ever used! Hard to login, nothing works, no matter what I try i end up with an 404 error. Have raised this twice with their support and assured they were looking into. Nothing changes. After weeks of trying, I randomly managed to get on and book a GP appt. Now the online portal says I need to check the app and my inbox to find the details but there is no such option and yet again I keep being shown error 404. The MOST stressful app, even more so if unwell and NEED it for treatment

Overall, it's a great app. Gives me all if the necessary and more information. Actually, it is packed full of useful information. But, over the last few weeks, it cannot sync with Google fit. I have uninstalled and reinstalled both, but the issues are on the Vitality side. My level is affected by step count. I have to manually register the points three times a week.

What's new

Thanks for using the Vitality Member app. We’re always looking for ways to improve your app experience and we’ll bring you regular updates when we do.
In this update you’ll find:
* Updates to the Points statement views.
* Bug fixes and stability improvements.