
Taliaferro Wiatt
The Phone app is not functional due to the lag. The controls don't seem very intuitive and because of the lag, I really don't have the patience to learn how to use it. I gave it 3 stars because the computer desktop version of Hail trace is so good. I honestly Just take a screenshot from my desktop before I go out rather than using the Phone app.
4 people found this review helpful
Thanks for your feedback. We’d like to know the details of the problem you mentioned. We have put significant work into improving performance. If you still have issues, please send the details or screenshot to +18553344245. We'll pass it along to our development team and see if there is any way we can improve it.

John Smith
DLd the app, it opens to a "sign in" page, but there is no registration page! I filled out the boxes, but they can't find my account--because THEY DONT HAVE A PAGE TO CREATE ONE. Can't use it.

Gary Holman
Horrible service - Cant subscribe to a single state without getting bombarded by alerts to other states, Customer service isnt existant - scheduled a call to see if there was anyone who could call and walk through the difficult process of isolating your state and no one called to help walk through, even now customer service wont answer my questions direclty. Waste of money and your teams time, even missed a storm and had no record of it. Even now wont discuss concerns or provide answers
We sincerely apologize for the issues you have experienced as we strive to provide a high level of service for our clients. There are a couple of your users that have the region for USA selected which should be removed to reduce the volume of alerts they are receiving. Your Onboarding Specialist has also reached out to further assist you.