iSolarCloud

Sungrow Power Supply Co., Ltd.

About this app

iSolarCloud provides operational analysis and mobile operation and maintenance services for plants, which is an extension of Web's functions.Services provided mainly are: plant connection, remote parameter configuration, WLAN configuration, fault management, alarm reporting push, device monitoring, knowledge repository, etc.;

Ratings and reviews

Constantly being logged out of the app. It takes 2 or 3 times to refresh the app to get accurate information. The revenue earned is never correct. After you reset it, the total revenue remains the same. Put in a 5-cent per kWh feed-in tariff, and it tells me I've earned $3,400 in 4 days (that would be nice). Support gives you an extremely convoluted answer on how it is meant to work. I upgraded from Goodwe to Sungrow, and the Goodwe app is far better. This app needs a major overhaul.

At best this app is flaky. Updates are slow and seldom work when you do a refresh. The PC version is always up to date but after installing a second battery stack, the PC version and the phone app never ever give the same reading and vary by 5%+. I'm passed having to constantly restart this app in order to find out the status of my batteries.

About 30% of the time you can't start the vehicle charger for some reason, and rebooting the charger helps. Also goes offline inexplicably, and sometimes the real-time data displayed is not actually the current data. Overall poor quality software both in the device firmware and the mobile app.

What’s new

【Optimization】Power flow diagram display for C&I ESS — now clearer and more intuitive
【Optimization】Easier device maintenance and time-of-use settings for C&I ESS
【Optimization】Faster reconnection between inverter and iSolarCloud via local access
【New Feature】Load anomaly warning added when power flow is negative in local access