
Robert D Chartrand Jr (Bobby)
This app is not user friendly. I have had nothing but problems with the QR scanner and tech support says it's my phone not their end yet I have a second phone that does the exact same thing, scan a code and then blank screen. How do I get paid if I can't invoice the items. Please build a app that isn't so difficult to use. I spend too much time trying to get this to work when I could be making money. it is not intuitive at all so if you are new then you have to get someone to show you how.
1 person found this review helpful
3rd Party Solutions, LLC
April 24, 2025
31 March 2025 - network speed was 4Mbps-7Mbps, which was the problem. 3 April 2025 shows that you got on a screen share session with somebody from support and the conclusion was there was a misunderstanding about having stickers on vs off. If the issue is resolved, consider updating your review. Otherwise submit another bug report so we can assist.

Jay Millsap
After last update it sometimes will not add quantities to identical items assembled it says line item failed to update. Then I have to scan the identical product, remove it and then it will allow to add a additional quantity. Also very sensitive to location. Sometimes have to try several spots in store before it will give me the log in screen. This may be a location pin issue? If you cant log in at all the location may not be pinned or pinned to wrong location. Let DM know and home office can adjust. ALSO go to app settings location services and choose only when using app and not always this may help on battery usage? Still do not see a spot to add comment? Know you can search and add products from the top search bar of the data not found screen. Top where it says products. The completely logging you out after a certain time in store is WAY frustrating! I had very few issues before the last update!
11 people found this review helpful
3rd Party Solutions, LLC
August 8, 2021
Apologies for any difficulties you have experienced with the setup. We have improved the mobile application in many ways, scanning, battery draining, and overall user experience! Please upgrade to the latest version and let us know if your issues have been resolved. Thank you!

Tony I
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When I try to get my key rec the system kicks me out. It can never find my location or it says the signal is weak even though it runs just fine throughout the day. But more often than not I have to call my manager and have him check me back in because the app keeps randomly checking me out of my events, sometimes even in the middle of me getting my key rec which point I have no way of checking back in. It's easy enough to use and the concept is great but it's full of bugs.
11 people found this review helpful
3rd Party Solutions, LLC
February 9, 2021
Hello, thank you for your feedback. We have recently released an app update that includes a comment section and sends a log of the app conditions that created the bug. If you would please submit a bug report the next time you have a problem we can resolve your issue faster.