
Junaid Mollagee
Worst experience ever! Since they updated their app it's almost impossible to place an order... First login issues!! Doesn't accept your login... Then you place all the items in your basket and the app crashes. Then when you try again it doesn't allow you to checkout because of a basket issue? And this is the 4th time in a month that this happens. Definitely an app issue.
Nando's Digital SA
02 November 2025
Oh no! We sincerely apologise for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at customercare@nandos.com. Thank you.

Angelique Cradick
This new update is absolutely shocking!! It won't allow me to check out claiming I need to resolve cart issues first. There are absolutely no cart issues. This whole update is the worst experience ever. We actually have given up on 3 separate occasions and gone elsewhere. I have sent a complaint to Nandos, but no feedback , nor has the issue been fixed.
Nando's Digital SA
15 September 2025
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at customercare@nandos.com so our team can look into this.

RuMDoR
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Hey Nandos, I thought the previous app was bad but your new app update is shocking. I can't select a store to go collect from, I get a 404 page not found error. Also, after I called and ordered, I received the order notification, when selecting it to virw the order number I also got a 404 erroe.Are you guys are using the worst IT developers in the country or something? Please spend some money and develop a proper app as this is super bad customer experience. you can do way better than this!
Nando's Digital SA
02 October 2025
Oh no! We sincerely apologise for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at customercare@nandos.com. Thank you.