nib Health

4.2
10.5K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Claim on the app, access health services online and enjoy rewards and discounts.

Manage your policy with the nib App:
• Claim in a snap with easy photo claiming
• Explore nib Rewards for everyday savings and more
• Check your Extras to see how much you’ve got left to claim
• Search our healthcare networks to get the best value from your cover
• Manage your cover and update personal details
• Get help from nibby with online chat

Plus, enjoy our new Health tab on the nib App:
• Try our HealthCheck and skin assessment to receive personalised insights
• Access GP telehealth, prescriptions to your door and medical certificates
• Find Health Management Programs that support eligible members for specific health conditions

Download the nib App now for the quickest and easiest way to keep track of your cover, wherever you are.
Updated on
14 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
10.3K reviews
Tony Davis
2 October 2024
I'd like to say that it's a silky user experience, but it's quite clunky. Multiple validation codes, set up biometric login twice, update app , forced logout, stuck on an Empty Basket screen, 15 min of frigging around just to work out if I had any rewards points to roll-over by 20 October. I didn't. Identity verification is one of the great challenges of our times but I had to prove who I am 4 or 5 times here, just to check my rewards points.
Did you find this helpful?
nib Health
4 October 2024
We sincerely apologise for the troubles you've had with the app, and for providing feedback; if you need to please contact us at https://www.nib.com.au/contact-us/. Thank you.
Elly Ozols
5 October 2024
Painful continuous signing in and no access to a digital card for automatic claims. Could 6 months ago on same phone but don't know where it's gone. Can see what is available for claim limits, so that was good.
Did you find this helpful?
nib Health
9 October 2024
Hi Elly, thanks for taking the time to leave your feedback. I am sorry to hear you have experienced these problems. If this is a continuing problem, please get in touch so we can assist further 👉🏻 https://www.nib.com.au/contact-us/. Thank you.
amanda carlone
23 September 2024
It keeps bringing me to the rewards part but now the claims part of the app isn't working and keeps crashing when I try and use it.
Did you find this helpful?
nib Health
25 September 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://www.nib.com.au/contact-us/. Thank you.

What's new

We make regular updates to the nib App to continually improve your experience as a member. In this release, we’ve been busy bringing you performance improvements and bug fixes.

App support

About the developer
N I B HEALTH FUNDS LTD
app.support@nib.com.au
22 Honeysuckle Dr Newcastle NSW 2300 Australia
+61 409 134 388