HSBC China

HSBC Bank (China)

About this app

Personalised services: Fully manage your debit card and credit card with personalised interfaces, including deposits, Chinese Yuan/foreign currencies transfer, foreign exchange, wealth management and credit card statement/instalment/limit management, card settings and others banking services.

Global account management: View the balance for your HSBC China or other countries accounts by using HSBC China Mobile Banking app and enjoy real-time foreign currencies fund transfers between your HSBC global accounts.

Smart wealth management: Manage your investments using HSBC smart wealth management tools.

Multiple security levels: Two-password and multi-factor authentications; set different authentication methods by different security level, including hard token, fingerprint, Face ID, SMS confirmation code or password verification.

Services within reach: Find your nearest branch/ATM or contact HSBC customer service hotline by tap-to-call!

Stay tuned for more new features.

Important notice:

This app is designed for use in mainland China. The products and services represented within this app are intended for mainland China customers.

This app is provided by HSBC Bank (China) Company Limited ('HSBC [China]').

HSBC China is supervised and regulated in mainland China by China regulatory authority, including, but not limited to, China Banking and Insurance Regulatory Commission, People’s Bank of China and State Administration of Foreign Exchange.

If you are outside of mainland China, we may not be authorized to offer or provide you with the products and services available through this app in the country you are located or resident in.

This app is not intended for distribution, download or use by any person in any jurisdiction or country where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

Ratings and reviews

HSBC CN really need to consider if it is part of a global banking network. Mobile has been updated BUT it is not available on Google play store. It says that it needs to be updated BUT there isn't an updated version to be updated. Version downloaded directly from HSBC CN website (apk) can't be installed as it is deemed a security risk by Google play store. All in all - can't access the account as even if logged in via laptop, requires QR code scanning via the mobile app.

App asks for update even though it is already updated. Workaround is turn on airplane mode, start the app, it will say there's no connection, turn off airplane mode, go back to app to click connect again and it will go to login page.

Cannot update and open HSBC China Mobile Banking App. Doubt it is updated as required by HSBC China app. Worst part you cannot access features to do transactions that are in the mobile app with Chrome on Windows 11 PC. Can't there's a fall back to access through PC browser.

What's new

• Added 'Pending Settlement' under the transaction status for the redemption of certain products, with details of estimated amount and time available
• Revamped entry for structured products and related offerings. Added entry for QDII-Structured Note (bank owned).
• Bug fixes and improvements.