![](https://play-lh.googleusercontent.com/a-/ALV-UjVWJGvYzhTsT1M1F1v-MBZZNk7wy7gTKxlhTo96lbWciwmeMRG9Lg=s32)
Evander Fragoso
Just as useless and unusable as Surfboard Central. Both apps have an issue even realizing that I am connected to my modem/router. I tried the new device set-up after the other option didn't work, and it told me it was connected to my router but on the page where it asks for login credentials it kept timing out saying I wasn't connected to the router.
18 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocLOlYFArV6DVxokc7i77HGSHy9rSzh6MV5_L31-RVcH78fscA=s32-mo)
James Owens
I honestly tried to give this app a chance despite many reviews saying it's terrible and well.......they're all correct. This app was absolutely horrible. On the surface the app looks nice and sleek but it doesn't work well. It makes you create an account with an email. Why would I need to do that to setup a home network?! Once you enter your email and other info, it says it will send you a confirmation code but it never did. So, I couldn't proceed any further through the app.
101 people found this review helpful
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
You can't...connect to the network...if you've already connected to the network. I set up the modem, contacted Comcast, everything was working (so a plus on hardware's side), downloaded the app so I could change the network name and they need me to manually forget the network so the app can re-add it to my phone. Punishing me for adding the network as a first step is ridiculous, wouldn't be hard to add a "you're already connected" screen. Not looking forward to the rest of the app.
86 people found this review helpful