ByNext - Home Help, Delivered.

ByNext

About this app

ByNext offers users the option to book wash and fold, dry cleaning or home cleaning services with options for delivery or pick-up and drop-off in store.

ByNext is trusted by thousands of customers in NYC, Brooklyn and Washington D.C.

Home Help, Delivered.

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HOW BYNEXT WORKS:

Step 1: Download the app and create a ByNext account.
Step 2: Choose from Home Cleaning and Clothing Care options.
Step 3: For Clothing Care: A professional ByNext valet will swing by to collect your items.
For Home Cleaning: One of our trusted, background checked, professionals will come by at the selected time with all of the supplies needed.
Step 4: Relax with a cup of joe (or herbal tea, if that’s your thing). We got everything else!

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WHY BYNEXT?

Home Help, Delivered: We deliver laundry, dry cleaning, and home cleaning services at the tap of a button - so you can get back to doing what you really love.
We’re On Your Schedule: Choose from our convenient pickup and drop-off windows in the morning and the evening for laundry and dry cleaning delivery, and convenient time blocks for home cleaning.
Next Day Turnaround: Same-day and overnight rush turnaround available for wash and fold.
Free Pickup: Laundry and dry cleaning picked up at your door - with no fee.
Free Delivery: Place an order over $35 and get free delivery.
Real-Time Order Tracking: Know exactly where your clothes are at every step with SMS notifications. Track your order down to the location of your driver with our real-time GPS map.
Cleaning Preferences: Set your washing and drying preferences directly in the app. ByNext caters to your temperature, detergent, and softener preferences.
No More Loose Change: Don’t worry about loose change or carrying cash around. Use Apple Pay or your payment method choice.
ByNext Reserve: The world’s first membership program for dry cleaning & laundry. Get free delivery, no order minimums, free hang dry, and much more.

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LAUNDRY AND DRY CLEANING SERVICES:

Wash and fold laundry
Dry cleaning
Laundered and pressed shirts
Hang dry items
Alterations
Rush services

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HOME CLEANING SERVICES:

Home cleaning
Deep cleaning
Office cleaning
Premise cleaning

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SERVICE AREAS:

Check our locations map and see if we’re servicing your area. Don’t see your area on the list? Enter your zip code and request ByNext in your area. You’ll be added to our waitlist and will be the first to know when ByNext becomes available. https://bynext.co/locations/

Ratings and reviews

First, let me clarify. Your concierges are 5 star and they should get every credit in the world. It's a shame that you won't let us tip what we want because I would give so much more. Second, I want to note that while I've previously loved this service, I've had a major problem. This is that you don't communicate delays or changes in hours until orders have been picked up. I placed an order for Friday pickup/Saturday delivery because your app gave me this as an option. It wasn't until you had my clothes in your possession that you deigned to tell me that you don't do weekend hours. Why was this an option on the app if it's not possible? This is incredibly misleading. Previously, you also failed to communicate delays in returns. Most companies communicate this stuff on their websites prior to people placing an order. I don't understand why a modern company would fail to do this. People don't place orders for 24 hours if they don't expect things back in the same 24 hours. If there are delays or changes, these need to be made clear up front and you shouldn't still be giving people the option.

Cleanly is by far the best laundry app I have used! Flycleaners is the app of the past for me. Every order so far with Cleanly has gone perfectly. Any questions I have, I am confident I can get help from their responsive support staff, and they have many deals customers can take advantage of (Prepaid Credits, Cleanly Reserve) that makes their prices much more competitive than the rest. Their app is easy to use and setup. Orders are very customizable, and they offer Wash and Fold, Dry Cleaning, a

This app is not intuitive. After setting up an order there was no confirmation message so I assumed it didn't go through. After a couple of times trying I went to the home screen and realized the app has scheduled 3 pick ups at the same time in the same address. I deleted 2 of them but I understand that there is a limited number of cancellation so it's annoying I had to put some because of the bad interface design. I also wanted to edit comments in the order because I discovered a stain I wanted them to treat but it's impossible to add pics or comments to an order already posted.