Midco My Account

Midco

About this app

Control your Midco account right from your phone. With the Midco My Account app, you can:

• View your statement and pay your bill.


• Manage your account details, users and profile.


• Get important account notifications.


• Explore your current service plans and equipment.


• Troubleshoot or reboot your equipment.


• Reset your password and security PIN.


• Manage your auto pay and paperless billing settings.


• See current service outage updates.


• Manage appointments and add upcoming appointments to your calendar.


• Access troubleshooting tips.


• And more!

Just download the app and log in with your My Account information to get started.

- Streamlined navigation. Intuitive design.
Maneuvering your way around the app is simpler than ever. From the main dashboard, you can access the navigation bar to easily manage all your Midco account information.

- Quick customer support.
Connect with our support team directly from My Account. Click the speech bubble icon in the upper left corner of your screen to live chat with a customer service representative. Or if you prefer, you can text or call.

- Appointment scheduling.
When you have an upcoming Midco service or install appointment, you can now save it to your device calendar. Customers can modify appointments in the app and cancel service call appointments.

- More accurate outage updates.
If we detect a Midco service outage in your area, it will appear on your main dashboard.

- Easy customer referrals.
Access your unique Connect-A-Friend referral code - which can be used to gain credits towards your Midco bill - and track your redemption credits.

Have questions or need support? Reach out at Midco.com/Contact.

Ratings and reviews

Logging on leads to an infinite purple screen. Updating doesn't work. Redownloading, updating, Clearing cache, Waiting months doesn't work. UPDATE 11/25/20: Nothings change. Purple screen of death every single time. UPDATE 9/17/20: I'm on the re-redownloaded latest version of the app. Its running on the most powerful phone in 2020. I'm getting the exact same glitch as I did on my last phone for the last nearly 6 months.

This app doesn't work with a Samsung Galaxy S24 Ultra. When I click the app, I get a completely white screen. The app never lets me access my account. I've connected with my cell service as well as my wifi. I've also restarted my phone. I've also uninstalled and reinstalled the app several times. Nothing has worked.

Remotes are a hit and miss if they work. Tried to get into account, and it does absolutely nothing. Tried email and text, nothing. I am so irritated right now.

What's new

Minor feature enhancements
Bug fixes