SBI Life Smart Care

Sbilife ISG-AAR

About this app

SBI Life - Smart Care has been developed with the objective of re-defining the digital servicing experience of our policyholders (as well as prospective clients) keeping in mind the expectations of the present-day users with digital platforms.

The SBI Life - Smart Care platform makes it possible to have the same functionalities in the mobile application .Further, SBI Life - Smart Care is device agnostic, it provides the user with seamless experience.

The SBI Life - Smart Care interface is very user friendly and has many features that will help engage the user right from choosing the right insurance up to maturity(/ claim settlement) of the policy.

In SBI Life - Smart Care, a host of self-servicing options also have been provided that will enable the user to transact on their policy at the click of a button with minimum dependency.

Ratings and reviews

Most of the data which is shown is useless. Including simple things like indicators which shows if the value has increased or decreased and % allocation on thale same screen will increase the usage. Sbi has just throwing money in maintaining this useless app

Problem:- 1. Multiple Customer ID are linked to this contact. Please login with Policy Number. (Why) As per my opinion it should be like this:- After logging in with a mobile number, there should be options in it like Individual policy, spouse policy, children policy etc. Different policies should be visible in it. It's not possible that along with the mobile number, we should also remember the policy number of 9 to 13 digits and after all, how many policy numbers should we remember?

After updating the app on 16/7/2024, app refuses to open. Tried even after uninstalling and reinstalling but to no avail. Otherwise the app is good for information and transactions

What's new

Improved Performance