MRCOOL SmartHVAC

4.3
2.13K reviews
50K+
Downloads
Content rating
Everyone
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About this app

MRCOOL SmartHVAC App works with MRCOOL Smart Controllers to convert MRCOOL Air Conditioners & Heat Pumps to smart ones. Our smart controllers work with this App to help you convert your existing or new ACs to smart ACs. You can control your MRCOOL ACs through your smartphone or simple voice commands (our smart controllers are Alexa & Google Home enabled).
These DIY controllers are extremely easy to setup. You can automatically turn the air conditioner or heat pump OFF when you leave the premises and start to cool/heat once you arrive as per your settings. This App gives you complete control of your heating and cooling. It figures out when you're at home and when you're out and adjusts the settings to provide comfort and energy savings.
You can set weekly schedules for your air conditioners, monitor usage history, set air conditioning action in relation to your locations, see the air filter status of your AC and lot more. You can set intelligent temperature based triggers for your air conditioners by using the ‘Comfy’ feature under ‘My Rules’ section of the app. Comfy lets you set triggers to personalize the operation of your AC. It helps you automatically change your AC settings if room temperature goes above or falls below a pre-set value. It helps you reduce your energy bills with lot of convenience.
Updated on
14 June 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
2.04K reviews
Janel Johnson
22 June 2024
App has some cool features, when it works. So far the only time my mini split has come "online" is when I called tech support for help. The device is definitely connected to our wifi router, we can see it's Mac address, but the app insists that it's offline. It also doesn't seem to work if you're not connected to the same wifi so I can't turn it off if I'm not home.
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Cielo WiGle Inc
22 June 2024
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@cielowigle.com or calling us at +1-425-529-5775 (9 am-9 pm ET, Mon-Fri)?
Sean
2 July 2024
2024 EDIT: I almost can't believe it's been over a year, and the app has been through a complete overhaul and redesign, and schedules STILL don't execute reliably on both my mini-splits. The only way to fix it is the cumbersome process of deleting and re-adding the unit. Scheduling is, for me, the entire point of having the app. As long as it doesn't work, this gets 1 star.
4 people found this review helpful
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Cielo WiGle Inc
2 July 2024
Hi Sean, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@cielowigle.com or calling us at +1-425-529-5775 (9 am-9 pm ET, Mon-Fri)? We'll get you up and running.
Scott Cox
13 June 2024
Had to contact the developer over issues with the app controlling the units and it worked for a little while. I've got other things to do rather than debug their programming, so I'm not going to continue dealing with the app and check back in another year or so and see if gets fixed. Reading the other reviews, it's apparent that the issues are vast. Edit: another year and it still doesn't work right. What is this, year 3? Always faulty indicating off when on in a room. This ap is eternally broke
5 people found this review helpful
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Cielo WiGle Inc
17 May 2023
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@cielowigle.com or calling us at +1-425-529-5775 (9 am-9 pm ET, Mon-Fri)?

What's new

This release brings the most innovative features for users who own a MRCOOL Multi Zone Mini Split System. Since these systems can only operate in either heating or cooling mode at one time. This limitation can lead to Mode Conflict situations when one indoor unit is switched to heat mode while others are operating in cool mode or vice versa. This release will help you solve Mode Conflict issues permanently resulting in smooth operation of your multi zone mini split systems.