SAP CRM Service Manager

SAP SE

About this app

With the SAP CRM Service Manager mobile app for Android, you can maximize efficiency and effectiveness of your field technicians by providing them real-time access to relevant information and tools. The app connects to the SAP Customer Relationship Management (SAP CRM) application and enables status updates, last-minute changes, and accurate data capturing to help achieve higher first-time fix rates.

Key features of SAP CRM Service Manager for Android

• Manage service orders, and create confirmations in real time
• Record statuses, materials, problems, actions, expenses, and customer signatures
• View equipment, or install base listings and serial numbers
• View entitlements and contract or service history
• Create or edit non-order install bases for service confirmation, and generate account fact sheets

Note: To use SAP CRM Service Manager with your business data, you must be a user of the SAP CRM application, with mobile services enabled by your IT department. You can try the app out first using sample data.

Ratings and reviews

Offline support, many awesome features which make service technician day organised and easy to track movement for employer

Happy to announce the release of SAP CRM Service Manager 4.5.

Effective app for Service technicians!Advanced features that makes Service technicians job easy.

What's new

BUG FIXES
• Fix app crashing issue