Trek Central

Trek Bikes

About this app

The Trek Central app seamlessly connects with your bike so you can customise motor behaviour, track your activities, get real-time range calculations and use navigation features to figure out where you're going. You'll also get suspension set-up recommendations, service reminders and more!

YOUR PERFECT TUNE
Use Trek Central to adjust how the assist from your motor feels. Adjust Max Power, Assist Factor and Pedal Response to optimise YOUR ride. Turn it down to maximise range, get better traction or make the bike easier to handle on tricky climbs. Crank it up if you want to go turbo-all-the-time. Note - Tuning options vary by model.

TRACK YOUR RIDE
You can leave your phone in your pocket or pack and still get all the data you want from your ride. With Auto Start enabled, all you have to do is start riding, and Trek Central will record all the metrics including distance, speed, elevation, power output and more. You can also export your ride data to Strava or Komoot, and you can even share your rides to other Trek Central users.

HOW FAR WILL YOU GO?
See how far your Trek or Electra eBike will take you with real-time range calculations.Trek Central shows you how far you can go in each assist mode and will adjust accordingly as you adjust assist modes. You can even find your destination on the Range Cloud map to make sure you have enough battery to get there. Trek Central calculates range using advanced algorithms that factor in not only rider weight and battery capacity, but also topographic terrain data as well as historical rider behaviour.

DIAL IT IN
Trek Central provides customized setup recommendations for your suspension settings and tire pressure. Select models like Fuel EXe 9.9 even incorporate Quarq TyreWiz and RockShox AirWiz sensors that let you know whether your pressure is high, low, or just right with a quick glance at Trek Central’s Ready to Ride screen. One-click connect pairs your sensors to your phone automatically when you connect to your bike.

*Please note that the Trek Central app currently only works with Trek and Electra eBikes equipped with TQ, Hyena or BEP motors.

Find Trek Central FAQs here - https://www.trekbikes.com/trek-central-faq/

Having trouble? Contact our support team for assistance at [e-mail]

Ratings and reviews

App works perfectly well. You can tune the power levels of each setting, monitor the charge and even use it to monitor your charge, speed, distance, etc while riding. -2 stars because it's asks if I'd like a tour of the app EVERY FREAKING TIME you open it. Seems like it would be easy enough to stop asking after the user says no the first time. Fix this and it's 5 stars.

Update of an update, now the Bluetooth has to be paired every single time. The phone is restarted or the app is started. Totally unacceptable. Uninstalling. Does not work on Android. Pixel phones. Crashes on setup. Should have tried this before I bought the bike. UPDATE: THE CRASHING HAS BEEN FIXED. Update of an update. The app tries to pair with my phone at least 50 times on each ride. Unusable!

Just bought a Ponto Go! bike. You're supposed to be able to use this app to see additional information. The app can't even find the bike. I've used three different phones to try to connect. I can see the bike if I go into my phone's Bluetooth settings. I can even connect directly to it there. Both the Trek website and the product manual states the Ponto Go! is supported by the app.

What's new

HR Data in Ride Summary
*Updated support for Hyena
*Fix for Zero Elevation Gain Recording
*Fix to Odometer Time on TQ Bikes
Misc Bug Fixes and Enhancements
EULA Policy Updates