Umpqua Bank Mobile Banking

4.2
8.8K reviews
100K+
Downloads
Content rating
Everyone
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Screenshot image
Screenshot image

About this app

Umpqua Bank's Mobile Banking app connects you to your personal or business checking, savings, and mortgage accounts. Access all the features of online banking, plus tools specific to the app such as mobile check deposit and Touch ID or Face ID login.

Key features include:

• Securely send and receive money with Zelle® using a mobile number or email address¹
• Check account balances and search transactions
• Pay bills and deposit checks
• Set up balance and activity alerts
• Find your nearest Umpqua branch or ATM

Are you an Umpqua Commercial Online Banking user? Search for the companion app - Umpqua Commercial Mobile Banking.

Have questions or feedback?

Contact us at 866-4UMPQUA (866-486-7782) or CustomerService@UmpquaBank.com.

Your mobile carrier's message and data rates may apply.

¹Email and mobile payments require enrollment and must be made from an Umpqua Bank consumer checking account to a domestic bank account. Recipients have 14 days to enroll to receive money or the payment will be cancelled. Dollar and frequency limits apply.
Updated on
18 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
8.56K reviews
A Google user
26 April 2020
This thing really irritates me, sometimes it will be a few days behind on current balance. Which is mostly fine, except when I get errors quite often while trying to log in , when my name and password are pre-set in my phone, so I never have it to type it in, it's auto filled and never changes, and it tried to tell me "authentication error" or something.arrrhhhggg. you never know with this app.
5 people found this review helpful
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Umpqua Bank
1 May 2020
That’s not good to hear and we want to learn more. If you’d like, call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together. Please mention that you’re responding to an app review, too. Thanks!
A Google user
3 February 2019
logged in last night around 7 to discover all my accounts were gone. I was able to log on but clicking on accounts resulted in no accounts being displayed. all accounts gone! there was just a message stating that there were no accounts to be displayed. ive also had issues with new accounts not being added to online banking, log in issues, transaction searching and electronic check deposits. this is the final straw in a long line of issues with umpqua mobile banking. will be closing accounts.
3 people found this review helpful
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Umpqua Bank
4 February 2019
We’ll reach out by phone, so we can learn more, or feel free to call us at 1-866-4UMPQUA (1-866-486-7782) or send a secure message through online banking. Please mention that you’re responding to an app review, too.
A Google user
9 April 2019
The app is fine. It sometimes works. Couldn't select menu options in drop down menus without it closing the drop down menu and selecting the wrong menu option. Uninstalled and reinstalled and it started working again. Camera sometimes doesn't focus properly when trying to take pictures of checks either. However, when it does work, it's very helpful since there are no Umpqua banks near me. Hey, Umpqua Bank, please open a branch in Oakland, CA. Then I don't have to use your mediocre app.
5 people found this review helpful
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Umpqua Bank
15 April 2019
Thanks for sharing. We’re constantly working to improve your experience and appreciate the feedback. We're addressing your concerns, thanks for sticking around as we smooth things out.

What's new

Performance enhancements and bug fixes.