ALAT

Wema Bank

About this app

Welcome to ALAT, Africa’s first fully digital bank and home to millions of Nigerians who trust ALAT for swift, seamless, reliable, convenient and secure banking tailored to their daily needs, designed for their financial success and fortified to ensure financial security.

Here what can do on ALAT:
- Enjoy Travel Bookings, Deals, Discounts & Rewards, affordable Insurance plans, low-interest loans, personal and group savings options, affordable healthcare & more.
- Effortlessly log in using Touch ID, Face ID, or unique password.
- Take control of your finances by scheduling bills and monitoring pending payments, checking balances, tracking your expenses, gaining insight into your spending habits and more!
- Set up Direct Debits and Standing Orders without stress.
- Seamlessly transfer money and make payments locally & internationally.
- Receive money both in Naira and foreign currency from any part of the world.
- Stay informed and up to date on all account activity with instant notifications.
- Set up your PIN or reset PIN whenever needed.
- Request a new card, report lost or stolen cards, freeze cards, and order replacements with ease.
- Quickly locate and review transactions and account statements.
- Keep your contact details updated without stress; and more!

OUR JOURNEY

Since its release in 2017, ALAT has expanded its range of solutions to cater to the evolving needs of every user, empowering you with an encompassing banking experience that extends across diverse aspects of need.

EXPLORE:

1. Deals & Discounts from your favourite top brands; enjoy much more for less!

2. Seamless creation and management of multiple accounts including your ALAT Account, Domiciliary Account, Royal Kiddies Account (for children ages 0-12), ALAT Xplore (Teens 13-17), Current Account & Domiciliary Account(s).

3. Easy low-interest loans tailored to your needs.
Terms & conditions apply.

4. Flexible electricity, cable & other bill payments and never miss a due date!

5. Personal and Group Savings on ALAT Goals. Saving alone or with others has never been easier!

6. Virtual & physical debit, credit, utility & other cards with convenience and security, online or in-store.

7. Local & international flights via “Travels”, and affordable insurance plans via “Insurance”!

8. Customised Customer Support.

Protection
The security of your funds and data are top priority so we use the high-level encryption to protect your personal and financial information.

Here are some extra layers of security we apply:

1. Insuring your money
Every Deposit made on ALAT is insured by the Nigeria Deposit Insurance Corporation (NDIC).

2. Transaction Screening
We use our proprietary systems and international databases to detect and prevent sanction violations, money laundering and fraud in transactions.

3. Security Certifications
WEMABANK is certified by PCIDSS to ensure the security of users' card-related transactions against data theft and fraud. We have also received formal recognition from the National Information Technology Development Agency (NITDA) for our compliance with the Nigeria Data Protection Regulation (NDPR) data protection and privacy laws.

4. Fraud Protection
In addition to our automated systems, ALAT’s Compliance, Transaction Monitoring, Issue Resolution, and Fraud Prevention Teams, work full-time to intercept suspicious transactions, freeze suspected fraudsters’ accounts, carry out further investigations and follow up with reports.


CONTACT US!

We are always excited to hear from you. For feedback, questions, or concerns, reach us via:
1. Helpline: 07000PURPLE (07000787753)
2. Email: [e-mail]
3. Website: https://wemabank.com/

To stay informed and never miss an update, follow us on Facebook, Twitter & Instagram @wemabank & @alat_ng;
TikTok @wemabank

Ratings and reviews

Alat hasn't been a bad app in terms of the services that can be accessed. However, Alat neets to do better. Initial setup isn't very easy to do on low end phones especially unless you go to the bank Cust. Rep. Also, it takes time to resolve any complaint or acknowledge and implement any upload of documents. Finally, the fingerprint feature for login in not working can be very burdensome. Apart from this, the app is great. Transaction error rate is very low and fast, creating lite accounts too.

I understand that everyone is entitled to their opinion about their experience with this app but to be candid Alat by wema has made my banking experience smooth and easy. I don't even have to the bank to do anything. The app is awesome and the layout is exceptional. I love everything about this app. It's a ten 🌟 rating for me. I would love to see a patnership between Alat and Payoneer and also a reduction in transaction fees will go a long way in making this service much success.

I used the app for years without issue, but about 2 weeks ago I tried to transfer money from my main account to my Goal which failed. When I tried again it succeeded, but in doing so, all the money in my account was sent to the Goal. For almost 2 weeks, liquidating the Goal failed every time I tried. But the worst part was their customer care. This was a thoroughly disappointing experience.

What's new

ALAT V4.4.2 is here with new features:
- Reactivate and upgrade dormant accounts.
- Buy international airtime, data, and eSIMs for seamless travel.
- Pay bills, buy airtime/data, and use “buy now, pay later”.
- Enhanced loan application process to reduce fraud.
- Parents can manage their child's ALAT xplore account, set limits, and monitor
activities.
- Improved card request process for easier access.
Upgrade your ALAT app now for an enhanced banking experience!