Alexander Gitnik
After the recent update the app constantly loses internet connection. This is really annoying, as it keeps offering new challenges etc and subsequently fails to work properly showing "no internet connection". Longer term, users are still waiting to see cycling activities embedded in the app to make it more relevant
Hi Alexander! I'm so sorry to hear you are running into connectivity issues, just give us a shout at support@yulife.com or via the in-app chat, and we'll be happy to get it sorted for you :-) We just finished our cycling beta, and will have it live to everyone later this year, can't wait to get you on board!
Jason Clarke
I downloaded the app via work, and overall, the app is good at keeping you active. Which i like. The downside is since the last update, it doesn't update my steps with my samsung galaxy watch / samsung health, which is really annoying. So, my watch could say 5000 steps but yulife says 2000. If this could be integrated / issue sorted it would be a 5 star app. It's just if this issue persists, I'm not sure I'd continue to use it. Please rectify if you can.
Hey Jason, sorry to hear your steps aren't syncing, we'll get this sorted! Please drop us a message via the in-app chat and we can help make sure everything is connected and you get rewarded for all your hard work.
Steven Minns
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Lowered rating due to recent changes in how points can be earned, making the experience more tedious. Repeating activities now results in reduced points. I get the idea behind the changes - encouraging users to vary their activities, but the time limits on higher step count activities and the need to install additional apps to track workouts make these a chore to deal with. It's still a useful app, just not as useful as it was a week ago.
1 person found this review helpful
Hey Steven, we appreciate you taking the time to share your thoughts on our updates. We'll always make sure you can access some workouts and meditations in-app to reduce the need for extra apps. As part of the changes we have also made some of our walking challenges more accessible, so hopefully walking feels a bit less like a chore :)