Bay Club Connect

The Bay Club Company

About this app

Take happy, healthy living to the next level. Access and manage your membership with one simple app to enjoy more of what you love at Bay Club

With the re-designed Bay Club Connect app, it’s easier than ever to book fitness classes and activities, explore upcoming events, dine with friends, register for childcare, manage your account and more. Whether you’re at the club, at home, or on the go, you’ll always have access to highly personalized features and services to make your life happier and healthier.

Ratings and reviews

Won't allow members to sign up for a class within 30 min of the class. I often don't know if I can leave work on time to get to a class so I can't sign up hours early. The app also requires a signal for the bar code to work, and there's no signal in parking garage or elevators so I have to wait in lobby to get a signal to open app to open bar code to scan into club. Poor user experience.

The new version of the app doesn't work. I got an upgrade yesterday after going to the gym, and this morning, the app won't load the home screen with my barcode to check in. I've cleared the cache and storage, and it still doesn't load (although the other tabs if the app do). Update: now the app doesn't open at all, except for popping a "share your feedback" screen which is almost comic considering the rest of the app doesn't work. I now can't go to the gym because I can't open the barcode.

The app means well with it's design, but it's functionality doesn't deliver. Anytime you're at the home screen the app does not remember your gym and there's no way to indicate that the app should remember your selection. While trying to book fitness, the app is also telling me the club is closed for the pool deck cardio, but I was just there, so this is clearly a flaw. Positives: easy to navigate, just not easy to get something done quickly and without multiple clicks/taps

What's new

minor fixes