Uw Zorg Online

3.3
12.1K reviews
500K+
Downloads
Content rating
Everyone
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About this app

In collaboration with your healthcare provider, the Uw Zorg Online app offers you direct access to your medication overview as known to your GP, you can order previously prescribed medication, make appointments and start an eConsult!

An overview of affiliated practices can be found in the app.

We welcome suggestions and comments. You can pass this on to us via the feedback button in the app or via an email to apps@pharmeon.nl.

Before you can start, your practice must make the service available to you:
1. Download the app
2. Find your practice
3. If you already have an account for your GP's patient portal, log in with these details (go directly to step 4).

If you don't have an account yet, request one by clicking the "Sign Up" button and fill in all the necessary information.

After your application has been checked by our practice - which can take some time - your account will be created and you will receive your login details by e-mail.

4. After logging in to the app, you will receive a one-time verification code by e-mail or SMS
5. Finally, create a 5-digit pin code in the app to protect access
6. You can now use the service


Functionality:
• Inspection of your current medication profile as known to your GP
• Request repeat prescriptions directly from your medication list and receive reminders when you need your medication again
• Ask your medical questions directly to your doctor via an eConsult and receive a message as soon as your consultation has been answered. NB! eConsult is not intended for urgent matters or life-threatening situations. If you are unsure about the seriousness of your complaint, always contact your GP by telephone
• View the blanks in your doctor's calendar and book an appointment at a time that suits you. You must also state the reason for your appointment
• You will find the address details, contact details and opening hours of your doctor in the app. You will also find a link to your doctor's website

Privacy
With the app you can retrieve your medication data from the practice system via a secure connection and communicate with your doctor. Before commissioning, your identity will first be verified by the practice and you will receive a verification code to activate the app. You can also protect the app with a personal 5-digit pin code. Your data will not be shared with third parties. You can read more about this on the website of your healthcare provider.
Updated on
23 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
11.5K reviews
Tjeerd K
11 September 2024
it's a good app getting better, but would love to see less outage where the app just gives 404 or 500 errors. had that happen 3 or 4 times now (in the past year?) and in combination with adhd is not ideal. it's a bit circumstantial so just 1 star less
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D V
2 February 2023
There's no way to forward messages to email and keeps disconnecting from GP to boot. I don't receive notifications because the app thinks I need to login and connect first. Re-reading messages from my GP is a hassle because of the complicated (safe) login that needs to take place every single time. I wanted to forward the messages to my private email inbox to avoid this, but there's no way to forward! You either read messages in the app or you don't read them at all. This app is a PITA!
9 people found this review helpful
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Pharmeon BV
10 February 2023
Dear DV, normally you just put in your pincode when you open up the app. Don't log out after use, this will completely log you out and forces you to log in again completely. Just use the pincode the next time. Messages are part of your secure online medical file and therefore not to be forwarded to generally unsafe e-mail. ^R.
Bianca
24 February 2023
Awful app with errors and no one to contact. Yesterday I got into my app but there were some errors when trying to update my current GP. I try to login today and I get errors even though the access code is correct ( is the same I put yesterday). I even clicked on change access code and I even get an error for that. I tried to uninstall and install dozens of times and nothing. It appears to be up to date. So all in all I can't do anything with it right now!!! And no email for Customer Care!!!!!
14 people found this review helpful
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What's new

Beste gebruiker,

In deze release zijn er enkele functionele verbeteringen doorgevoerd.

Heeft u vragen en/of opmerkingen over de app? Laat het ons weten via de feedbackknop in de app.

Met vriendelijke groet,
Het Uw Zorg Online App-team

App support

About the developer
Pharmeon B.V.
apps@uwzorgonline.nl
Paasheuvelweg 25 1105 BP Amsterdam Netherlands
+31 6 13229814

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