Cinépolis

1.6
196K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The best cinema experience in the palm of your hand!

Cinemas

You can locate the cinema and change your city at all times.

Tickets

Buy or book in just 3 steps, and check your transactions when you need it.

Food purchase

Order your food without worries and get notified when your order is ready to pick up.

Register at Club Cinépolis® and start enjoying the incredible benefits we have for you.
 
What else do I need to know?
 
• Ticket purchase is available only in Mexico, Costa Rica, Guatemala, Honduras, El Salvador and Panama. Each ticket generates a cost per service.
• The purchase of food is only available at the moment for Mexico. The menu is updated according to the cinema you selected.
• Club Cinépolis® points can be consulted in Mexico, Costa Rica, Guatemala, Honduras, El Salvador and Panama.
• The billboard is automatically updated with the change of schedules and titles; If you want to update at another time manually, swipe down on the Movies section.
• You need an Internet connection to enjoy all the features of the application.
• Some titles do not have a trailer due to the availability of authorized content.
Updated on
Oct 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and App info and performance
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.5
190K reviews
Yuri ChD
October 29, 2024
I've noticed this app does not load if I'm near a Cinepolis, outside of Mexico (USA) or if I'm using my roaming data (LTE provider is from USA), it only works if I'm connected via wifi in MX and this makes it frustrating and inconvenient to even have/use. UPDATE: Now the app does let you login nor add your rewards card without a login, it just keeps getting worse.
11 people found this review helpful
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Cinépolis
July 31, 2023
¡Hola Yuri ChD! Gracias por tus comentarios, estamos trabajando de manera constante para brindarte el mejor servicio.
RemyNoBux
August 3, 2024
I can't remember why I had previously deleted this app but I'm about to delete it again. Every time I try and open it, the app never makes it past the initial load screen. Just stick to using the website on your mobile browser since it appears this issue has been going on for months and they continue to work on a solution as their replies have been saying to other reviewers.
29 people found this review helpful
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Cinépolis
August 3, 2024
¡Hola RemyNoBux! Gracias por tus comentarios. Si continúas con los inconvenientes, por favor escríbenos al siguiente correo: clubcinepolis@cinepolis.com, para darle seguimiento y brindarte la solución adecuada.
Elvis
June 17, 2023
As an avid user of this app, I always appreciated the convenience of being able to buy my tickets online. However, I've been experiencing some frustrating issues lately. When I try to open the app to purchase my tickets, it simply won't load. This has been a persistent problem for me. As someone who relies on this app for its ease of use and time-saving features, I'm hoping that the developers can fix this issue soon.
98 people found this review helpful
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Cinépolis
July 8, 2023
Elvis Gracias por tus comentarios, estamos trabajando de manera constante para brindarte el mejor servicio, si el problema persiste por favor escríbenos al siguiente correo: clubcinepolis@cinepolis.com para apoyarte.

What's new

Actualizamos nuestra aplicación para mejorar tu experiencia de compra.